[Resolved] Hathway — slow speed | |
sir, i want to draw you kind attention that i get hathway internet connection, and found slow speed . i complain so many times them but they failed to solve this problem. so kindly request you pls help me. pulkit sethi id;pulkit13 [protected]. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I had subscribe to 5Mbps plan
and still getting speed of 0.5mbps and so on for last few weeks.
I m paying Rs. 1200 per month the plan and getting the speed even slow than my mobile 2G network speed at sometimes.
They register complaint and on their own clear the complaint be telling that ur prablem had resolved by our engineers without checking whether the user is satisfied or the problem is resolved.
On contacting each and every time they say that within 24 hours your problem willbe resolved.
They keep on registering new complaint numbers.
But still i didnt get the desired speed of 5mdps at all..
Please tell me the steps to drag them to Consumer Court.
and still getting speed of 0.5mbps and so on for last few weeks.
I m paying Rs. 1200 per month the plan and getting the speed even slow than my mobile 2G network speed at sometimes.
They register complaint and on their own clear the complaint be telling that ur prablem had resolved by our engineers without checking whether the user is satisfied or the problem is resolved.
On contacting each and every time they say that within 24 hours your problem willbe resolved.
They keep on registering new complaint numbers.
But still i didnt get the desired speed of 5mdps at all..
Please tell me the steps to drag them to Consumer Court.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
30%
Complaints
6929
Pending
0
Resolved
2007
View all 6929 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
so plz make it better as soon as possible ...
my daily works r stucked due to it...
hoping for rapid response..
anil yadav
[protected]