[Resolved]  HDFC Bank Bank - Bangalore — Account Cheque Book - Dispatched - BUT NOT RECEIVED

Hello Arpita,

Below is the bolded and underlined mail i got from you for last issue. And just one sorry for the inconvenience.
Again another sorry for present issue i am again facing with EXPRESS IT COURIER is that right.

I had applied for cheque book request before 10th. On 10th i got the message and mail (As below) saying that is had been dispached.

It is 17th and still not received. Does it take so much time to deliver.

EXPRESS IT COURIER does have my mobile # and can't they call me up. Why sud they say "consinee not at home".
Even if i am not there at home, someone is sure that home. Will not belive "consinee not at home".

Last time i went and collected, however this time i will not do that.

I don't want sorry, i need action. And I want to know what action was taken with proof.
Even if there is E-mail communication to EXPRESS IT, i want to be part of that.


Best Regards

Hari.

----- Forwarded Message ----
From: HDFC Bank Support <[protected]@hdfcbank.com>
To: hari haran <[protected]@yahoo.com>
Sent: Monday, January 5, 2009 3:10:31 PM
Subject: RE:'HBL=[protected]' Poor Service by the Service provider for HDFC.




Dear Mr. Hari Haran,

Seasons Greetings from HDFC BANK.

Thank you for writing to us.

This is with reference to your e mail dated 05/01/2009 regarding Chequebook.

We are extremely sorry for the inconvenience caused to you.

Feel free to contact the nearest branch or call up our phone banking unit.


Warm Regards,
Arpita Bhattacharjee
Customer Support
HDFC Bank Ltd.

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[protected][protected][protected][protected]
From: HDFC BANK <[protected]@hdfcbank.com>
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Sunday, January 11, 2009 1:24:47 PM
Subject: Account Chequebook - Despatched

Dear Customer,

This is to inform you that your personalized chequebook for Account No. [protected] has been despatched to your mailing address provided to the Bank.

The despatch details are as follows:

Courier Name/Post: EXPRESS IT COURIER

Despatch Date: 10/01/2009

Airway Bill No./Reference No.: HBS[protected]

Website address of the Courier: www.expressitnet.com

For any clarifications:
Email us - [protected]@hdfcbank.com
Call us - To get our PhoneBanking number in your city click here
Call us at PhoneBanking - To get the number of your city/state click here

We are committed to providing you with the world-class service that you deserve. Thank you for choosing to bank with us.

Warm regards,

HDFC Bank Ltd.