[Resolved]  HDFC Bank Bank Credit Card — Fraud

Address:

Bangalore, Karnataka

Hello Experts,

I had some issue with HDFC Credit Card and finally we had a settlement, upon settlement HDFC gave me a waiver amount of Rs. 29000/- in July 2009.

Now when I applied for Personal loan at Citi Bank, they rejected my application saying Bad CIBIL report.

so I applied for Cibil Report and found HDFC Credit Card Status reflecting SETTLED, so then I understood Settled means Bank was unable to recover full amount.

so I asked HDFC Debt Recovery team to let me know what is my total waiver amount that i received and the interest incured so that I can pay in Full and Final.

very Next Day I got a call from a person, he informed me he is from HDFC and informed I have to pay Rs. 23,800/- and he said, since my card is in Blocked state I cannot pay by cheque he said I need to pay cash. I got fooled here, i blindly agreed, very next day he sent a collection guy to my office address,

the guy gave me a forged HDFC settlement letter, and Cash Receipt for 23800/-

Now when I contacted HDFC, they say, they have NOT received the cash.

I went to police, police said, you expressed your desire to pay the due to HDFC Debt Recovery Represetative - and if someone comes with your Credit Card info, HDFC's Original Cash Receipt Copy and fools you.. why you have to take the pain of complaining... its HDFC's Duty to find who did this fraud.

HDFC didn't agree to help at first, then I lodged a complain at RBI's Banking Ombudsman against HDFC.

Now HDFC Risk Management had started Investigating, however I don't have faith in them.

is there anyway i can enforce HDFC to take immediate action so i can recover my money at the earliest.

Once again thank you all for going through my case completely.

I highly appreciate your support.

Regards,
Hameed