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HDFC Bank Bank Credit Cards — Dummy mer Retail

I got a Rs 6 transaction made at Blr on my credit card of HDFC.

I called and they asked me to get a new card.

They do not seem to have tracked the fraudster as he is siphoning off small amounts from every card methodically.
Complaint comments  16 Comments     Updated: Share0Tweet0

Comments

HDFC Bank — Credit card penalties

Dear Sir,

Pls contact on my cell after then we can full details provide you about our Credit card.
Dear Sir,
Pls contact on my cell after then we can full details provide you about our Credit card.

Thanks

D.Mishra
Cell.[protected]
Dear Sir/Madam,
myself jitender opened an account one months back your executive told me that you will get your welcome kit with in one week but I am very shocked many of times I called to your branch manager but nobody is taking it seriously every time they said that we will get the courrier tomarrow but still I not get my kit.I am very shamed to feel that you people are not worry about the reputation of your bank. I am very dissatisfied with dealing of your bank. there is no any importance for customers in eyes.

HDFC Bank Credit Cards — Undue Harassment and financial penalty

Dear Sir,



HDFC Bank has been harassing me for the last one year on charges which were disputed by me. Since then I have been writing to them again and again but to no avail.

I have forwarded a few of my latest communications for your perusal. I need your help to :



1 Stop harassment of HDFC Bank.

2 To get my last charge reversed which was by way of a lien the company put on my account I hold with them.

3 To penalize the bank for troubling me with incessant follow up and statements with interest and penalty charges.



I can send you all my communication with them so far.



The summary is



I lost their card last year April and on intimation the card was deactivated.

The statement came only in June and immediately 3 transactions were disputed by me.

The bank never came up with the charge slips for confirmation whether the transactions were done by me or not.

Due to continuous trouble and a lien on my bank account I paid up for two transactions and kept one transaction to be cleared by the bank.

Instead of clearing the issue the bank again put a lien and this time recovered @ 3200 from the bank despite me asking for a clarification on the disputed transaction.



I now want my money back and also to penalize the bank with a token amount for the harassment.



Please let me know how your firm can help. I have had a good experience last time when ICICI Bank was found wanting in its service and sine then I am a satisfied customer of that bank for last 4 years.



Regards

Rahul Nene



Continous communication by me on the same can also be attached if needed

HDFC Bank Credit Cards — misbehaviour

sir main mahendra singh maine hdfc ka credit card liya tha jiska due 5000 rs tha maine kisi karan wash payment me deri ki jisse mera balance 8500 ho gaya bank ke ek karmchari ne ise 5500 me settle ke liye kaha to maine 3500 payment kar diya aur baaki ka payment maine settlement letter dene baad karne ko kaha lekin usne mujhe sirf 2000 hajar ki rahid di aur dhamki bhare phone bhi karta tha delhi police ke naam se main bahut dar gaya aur maine lower se baat ki to wo aage payment na karne aur aapki madad lene ke liye bole aap se nivedan hai ki meri is samasya ka samadhan kijiye aur mera settlement karakar hamari madad kare aap ki mahan kripa hogi.
mahendra singh[protected]
Hi,

Am another customer from Mumbai & i got a similar msg for such transaction for Re 1.00. However when i checked with the customer care they had no clue about the same. There have been so many such incidences put up on website then why there is not solution from your end? Today it is only 1 re tomorrow it can be a higher value. Also based on your feedback i have wrote a mail to [protected]@hdfcbank.com 3 days before but till date there is no revert or even acknowledgement on the mail. Can you please explain.
Hi,

Am another customer from Mumbai & i got a similar msg for such transaction for Re 1.00. However when i checked with the customer care they had no clue about the same.

Although the amount is meagre, but it can add up to a larger one if the fraudster manages to siphon off Re 1 from every HDFC Cardholder.

Although i have blocked my card and asked for a new one but HDFC needs to look into the matter and increase the security on the cards.
Even I got the same message saying that the transaction of 1 Re had been made through my credit card aT
Dummy Mer Retail, Blr.
Hi,
This seems really wierd. The last complaint on this issue was in Aug. And after 2 months I face the same incident where my card has been used for transaction of Rs1.00 in Bangalore at Dummy MER Retail. And as usual the customer care has no clue about it. I wonder if HDFC bank is even bothered regarding this issue.
Guys there is an explaination to this.
This happens when you apply for a new CC and you give you existing CC as a proof document.
Its nothing to worry as of now.
Hi,

Am another customer from Delhi & i got a similar msg for such transaction for Re 1.00 three times. However when i checked with the customer care they had no clue about the same.

Although the amount is meagre, but it can add up to a larger one if the fraudster manages to siphon off Re 1 from every HDFC Cardholder.

Although i have blocked my card and asked for a new one.
Hi all, thanks for the details..But check if you have requested for any balance transfer / loan etc for the specific CC account. This also will attract min amount to check if your account active from the other bank. Thanks - Mani
Hi I am using HDFC CC and I faced the same issue today. Rs 1 got deducted and SMS says card was used at DUMMY MER RETAIL. I have applied for Standard Chartered Card too some time back. Upon investigation with the HDFC bank I came to know that it was a dummy transaction to validate my card for standard chartered. Money has not been deducted. Its an exercise to validate my card. Its not a security concern.

Its true that all executives at HDFC are not aware about this. First executive I spoke to could not explain this and blocked my card. Then to investigate more I called again and I was lucky this time to come across an executive who was aware about this and even before I told him the whole case he completed the case and gave me a logical explanation about this incident.
Hi i am using HDFC Credit Card and faced same problem to deduct Rs.1 from DUMMY MER RETAIl . I called to HDFC customer care to block my card . I think it was fault of HDFC which would not take care of all this type of issue as periority level..User become frustrate to know about their card use .
Hi, I am using HDFC card and today I recieved same message from the bank. I called to customer care but they are saying that you hv to wait for 2 days. Or you can say actually they hv no answer on the same.
Hi, I am using the ICICI Bank credit card, today i have received an SMS that deduct Rs.6 from DUMMY MER RETAIl. I had called with icici and they said that tehre is no clu for the same.

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    code
    Customer satisfaction rating
    50%
    Complaints
    25014
    Pending
    2017
    Resolved
    11858
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013