[Resolved] HDFC Bank — about customer care service | |
i was some query, so i called to customer care no[protected] the person recived my phone(date-1-Dec-2008 time-12:40 AM) is macking fool to me. i am tring to tell him problem & and my problem is ver simple(how much charges u r appling for valu plus credit card), but he was not listning my prob. and just telling me that call at morning.so why are they bludy telling that our customer service is 24*7. i request u to take action against him.the person whos macking fool to customer. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 47 Comments | |
Comments
i hav applied fr a personal loan, , the person to whm i hav submit my documnt said that i wil take only 4 or 5 days . I also have a problm wit my address prove so he asked me to go and changed from the bank and i did the next day..i had a word wit the custmr cre asking bout the changed of add, she told me that its already changed .but til now i havn't got any cl bake from his side, i have applied on 19th of dec 2008 amd today is 27th of dec, i wil b very thankful if you can just let me know bout the loan(query) which i had applied for,
THANKS
THANKS
Till time is not rcvd my New Debit card & PIN NO actually old Debit card Validity is 12/08 so pls dlverd my New Debit Card & PIN NO as soon as possible.
Regards
Mahender .
Regards
Mahender .
HI,
TODAY I CALL CUSTOMER CARE NO BUT NO ANY POSITIVE RESPONSE FROM REPESENTATIVE
HE TOLD ME YOUR DEBIT CARD NO IS WRONG WHICH IS PRINTED ON CARD
LAST MONTH NEAR ABOUT RS 1000 DEDUCTED FROM MY A/C WITHOUT ANY INFORMATION
HE GIVE FULISH JUSTIFICATION OF REDUCTION AMOUNT.
PL.LOOK IN TO & AVOID MISCUMMNICATION TO CUSTOMERS
THANKS
TODAY I CALL CUSTOMER CARE NO BUT NO ANY POSITIVE RESPONSE FROM REPESENTATIVE
HE TOLD ME YOUR DEBIT CARD NO IS WRONG WHICH IS PRINTED ON CARD
LAST MONTH NEAR ABOUT RS 1000 DEDUCTED FROM MY A/C WITHOUT ANY INFORMATION
HE GIVE FULISH JUSTIFICATION OF REDUCTION AMOUNT.
PL.LOOK IN TO & AVOID MISCUMMNICATION TO CUSTOMERS
THANKS
Dear sir/madam
I have applied for new salary account for mahindra logistics ltd.at raipur branch on dated 03.02.09 but yet not received my account no. your people is saying that your company in eligible for salary account. somtimes ago they are saying that your document is sent for further process. let me know the actual position.
Thanks and Regards
Birendra kumar singh
cont# [protected]
Raipur
I have applied for new salary account for mahindra logistics ltd.at raipur branch on dated 03.02.09 but yet not received my account no. your people is saying that your company in eligible for salary account. somtimes ago they are saying that your document is sent for further process. let me know the actual position.
Thanks and Regards
Birendra kumar singh
cont# [protected]
Raipur
You are calling from india. read this
I call from australia and try to find out where are my funds(Tranferred money to HDFC accnt from sydney).
After 2 weeks they still dont have answer and when they canot answer my question they just hang up on you. Everytime in a email i send the receipt of fund transfer and in reply they ask me to send the receipt. I want to ask how dump you can get????
Then I have to copy paste the whole attachment on the email then they said after 2 weeks we will get back to you and GUESS what I canot send email to them anymore i think they block me now.
what a joke. I think everyone should close there account with them and open with some foreign bank thet might help. less people there and quick servise and they have selection procedure but in hdfc anyone can get a job only thing they have to do is hang up on you because they know they dont have tot tlak to you again.
thanks
Manddep
I call from australia and try to find out where are my funds(Tranferred money to HDFC accnt from sydney).
After 2 weeks they still dont have answer and when they canot answer my question they just hang up on you. Everytime in a email i send the receipt of fund transfer and in reply they ask me to send the receipt. I want to ask how dump you can get????
Then I have to copy paste the whole attachment on the email then they said after 2 weeks we will get back to you and GUESS what I canot send email to them anymore i think they block me now.
what a joke. I think everyone should close there account with them and open with some foreign bank thet might help. less people there and quick servise and they have selection procedure but in hdfc anyone can get a job only thing they have to do is hang up on you because they know they dont have tot tlak to you again.
thanks
Manddep
HDFC Bank Ltd. — FOOLING THE CUSTOMER
DEAR FRIENDS, LET ME SHARE HOW THE BANK MAKE THE CUSTOMER FOOL, I HAVE A CURRENT ACCOUNT WITH THE BANK AND WITH SOME FOREX AGREEMENT I WAS SUPPOSE TO PAY300.00 RS. WHERE BANK WAS CHARGING 500.00, AFTER COMPLAINING TO THE BANK MD, THEY REVERSED THE AMOUNT AFTER 2 MONTH WHERE AS THE BANK EXPRESS THAT IT WAS THERE FAULT AND THEY WILL REVERSE, HOW WE CAN BELIEVE THAT THE MONEY WHAT WE HAVE WITH BANK ARE SAFE THEY CAN DO ANY THING WITH THAT MONEY AND BY THE TIME IT WILL COME TO YOUR KNOWLEDGE THEY WILL REVERSE OTHERWISE THAT MONEY HAS GONE !!! SO BE CAREFULL ABOUT THE MONEY IN BANK AND PLEASE DO NOT BELIEVE WITH BANK sir,
i have taken a lone from the hdfc, jhanshi u.p branch, problen is this i want to know about mine statement of lone i have been requesting for it to the concern person over there he says give me ur lone reference no. and lone no .when i called him for that, his subordenate are just fooling me that he is not available but i can here that he is there he wrote mine no and all i asked him to send the details on different adderess which i told him but he was not repetig that add as i want to conform it soon again i called he is not responding well i mean this is redeculeous not lisenting to ur customer well any way u must do some thing about this as i was try ing for the statement sinc long pls help me so that i can do the need full to bank
i have taken a lone from the hdfc, jhanshi u.p branch, problen is this i want to know about mine statement of lone i have been requesting for it to the concern person over there he says give me ur lone reference no. and lone no .when i called him for that, his subordenate are just fooling me that he is not available but i can here that he is there he wrote mine no and all i asked him to send the details on different adderess which i told him but he was not repetig that add as i want to conform it soon again i called he is not responding well i mean this is redeculeous not lisenting to ur customer well any way u must do some thing about this as i was try ing for the statement sinc long pls help me so that i can do the need full to bank
Sir, My S/b a/c no 17510 of centurion bank of punjab court road Amritsar, now HDFCtake over my debit card of centurian bank .I want bebit card of HDFC bank i hope you will sent the card immidaitly thankyou. youfaithfully Ranjit Kaur
Hai,
I have applied for a credit card with all full details nin April 2009. But I got a regret that I will not be issued credit card. Verification calls are also over. Pl. let us know the details. All my personal details have been taken. I[censored] r not utilising send my application form with enclosures.
This is my sincere request
R.Srinivasa Rao
I have applied for a credit card with all full details nin April 2009. But I got a regret that I will not be issued credit card. Verification calls are also over. Pl. let us know the details. All my personal details have been taken. I[censored] r not utilising send my application form with enclosures.
This is my sincere request
R.Srinivasa Rao
Pl.send back my Application with enclosures i[censored] r not processing the same.
Srinivasa Rao
Srinivasa Rao
Sub : Credit Card Payment Transaction
HDFC Customer care latterly disappointing me since last 3/4 months due to some small querry everytime they are making wrong commitment. Some times they asking send us your querry thru fax, some times they asked to drop your querry in drop box, some times they said your querry is oldest.
Here is my querry for your kind information and record if you can do some thing please hlep me otherwise I have lost my trust on HDFC Bank, being a prefered customer these type of things we are facing.
This has reference my Credit Card No. [protected] in the name of Sunil Sharma.
Kindly inform you that we have made one payment to BSES Delhi and the bill was in the name of Mr. Khushal Singh, R/o D-118, Madhu Vihar, Uttam Nagar, New Delhi, under K No. 2661W8820339, C No. [protected] amount of Rs. 1620/- dated 24/07/2008.
However, this payment has been made twice thru net banking, since one payment i.e. 1620/- BSES is already been settled and balance one transaction i.e. 1620/- they kept in suspense account and saying that when HDFC Bank will confirm that these transaction has been made twice thru this card in writing, we will adjust this amount in your next billing cycle.
Please look into this matter and do the needful.
Regards
Sunil Sharma
Orris Infrastructure Pvt. Ltd
308-309, Vipul Agora Building
MG Road,
Gurgaon-122002
[protected]
HDFC Customer care latterly disappointing me since last 3/4 months due to some small querry everytime they are making wrong commitment. Some times they asking send us your querry thru fax, some times they asked to drop your querry in drop box, some times they said your querry is oldest.
Here is my querry for your kind information and record if you can do some thing please hlep me otherwise I have lost my trust on HDFC Bank, being a prefered customer these type of things we are facing.
This has reference my Credit Card No. [protected] in the name of Sunil Sharma.
Kindly inform you that we have made one payment to BSES Delhi and the bill was in the name of Mr. Khushal Singh, R/o D-118, Madhu Vihar, Uttam Nagar, New Delhi, under K No. 2661W8820339, C No. [protected] amount of Rs. 1620/- dated 24/07/2008.
However, this payment has been made twice thru net banking, since one payment i.e. 1620/- BSES is already been settled and balance one transaction i.e. 1620/- they kept in suspense account and saying that when HDFC Bank will confirm that these transaction has been made twice thru this card in writing, we will adjust this amount in your next billing cycle.
Please look into this matter and do the needful.
Regards
Sunil Sharma
Orris Infrastructure Pvt. Ltd
308-309, Vipul Agora Building
MG Road,
Gurgaon-122002
[protected]
Sub : Credit Card Payment Transaction
HDFC Customer care latterly disappointing me since last 3/4 months due to some small querry everytime they are making wrong commitment. Some times they asking send us your querry thru fax, some times they asked to drop your querry in drop box, some times they said your querry is oldest.
Here is my querry for your kind information and record if you can do some thing please hlep me otherwise I have lost my trust on HDFC Bank, being a prefered customer these type of things we are facing.
This has reference my Credit Card No. [protected] in the name of Sunil Sharma.
Kindly inform you that we have made one payment to BSES Delhi and the bill was in the name of Mr. Khushal Singh, R/o D-118, Madhu Vihar, Uttam Nagar, New Delhi, under K No. 2661W8820339, C No. [protected] amount of Rs. 1620/- dated 24/07/2008.
However, this payment has been made twice thru net banking, since one payment i.e. 1620/- BSES is already been settled and balance one transaction i.e. 1620/- they kept in suspense account and saying that when HDFC Bank will confirm that these transaction has been made twice thru this card in writing, we will adjust this amount in your next billing cycle.
Please look into this matter and do the needful.
Regards
Sunil Sharma
Orris Infrastructure Pvt. Ltd
308-309, Vipul Agora Building
MG Road,
Gurgaon-122002
[protected]
HDFC Customer care latterly disappointing me since last 3/4 months due to some small querry everytime they are making wrong commitment. Some times they asking send us your querry thru fax, some times they asked to drop your querry in drop box, some times they said your querry is oldest.
Here is my querry for your kind information and record if you can do some thing please hlep me otherwise I have lost my trust on HDFC Bank, being a prefered customer these type of things we are facing.
This has reference my Credit Card No. [protected] in the name of Sunil Sharma.
Kindly inform you that we have made one payment to BSES Delhi and the bill was in the name of Mr. Khushal Singh, R/o D-118, Madhu Vihar, Uttam Nagar, New Delhi, under K No. 2661W8820339, C No. [protected] amount of Rs. 1620/- dated 24/07/2008.
However, this payment has been made twice thru net banking, since one payment i.e. 1620/- BSES is already been settled and balance one transaction i.e. 1620/- they kept in suspense account and saying that when HDFC Bank will confirm that these transaction has been made twice thru this card in writing, we will adjust this amount in your next billing cycle.
Please look into this matter and do the needful.
Regards
Sunil Sharma
Orris Infrastructure Pvt. Ltd
308-309, Vipul Agora Building
MG Road,
Gurgaon-122002
[protected]
How irresponsible person has been posted to take care for home loans at PUNE office (Mr. Venkatraman) who asks for irrelevent documents to bring for sanction . He does not know what documents can be arranged prior to transfer of house . How a agency can issue transfer certificate if it has HDFC loan and all the sale deed papers already with HDFC.
I have applied for net banking service in hdfc calicut main branch where i am maintining my
salary account on[protected]. but iam not hitherto been responding. nobody even attenting
telephone calls also. I requested you to somebody may appointed to attent the telephone.
salary account on[protected]. but iam not hitherto been responding. nobody even attenting
telephone calls also. I requested you to somebody may appointed to attent the telephone.
Dear sir,
My name is AVINASH CHANDRA SHARMA, My Account No. [protected] and Debit Card No.is[protected], IPIN NO is RS8Z3L & it is not responding while whenever im using in ATM service. also i tried to contact lot of time to HDFC customer care service but not get connected realy. I am living out of station and unable to go and contact to HDFC bank. Pls accpt my urgent requization and try to solve the same as soon as possible.
My contact NO is :-[protected]
My name is AVINASH CHANDRA SHARMA, My Account No. [protected] and Debit Card No.is[protected], IPIN NO is RS8Z3L & it is not responding while whenever im using in ATM service. also i tried to contact lot of time to HDFC customer care service but not get connected realy. I am living out of station and unable to go and contact to HDFC bank. Pls accpt my urgent requization and try to solve the same as soon as possible.
My contact NO is :-[protected]
Dear sir,
My name is AVINASH CHANDRA SHARMA, My Account No. [protected] and Debit Card No.is[protected], & it is not responding while whenever im using in ATM service. also i tried to contact lot of time to HDFC customer care service but not get connected realy. I am living out of station and unable to go and contact to HDFC bank. Pls accpt my urgent requization and try to solve the same as soon as possible.
My contact NO is :-[protected]
My name is AVINASH CHANDRA SHARMA, My Account No. [protected] and Debit Card No.is[protected], & it is not responding while whenever im using in ATM service. also i tried to contact lot of time to HDFC customer care service but not get connected realy. I am living out of station and unable to go and contact to HDFC bank. Pls accpt my urgent requization and try to solve the same as soon as possible.
My contact NO is :-[protected]
I AM WORKING WITH LARSEN & TOUBRO LIMITED AND MY SALARY ACCOUNT WITH THEHDFC BANK.
MY COMPANY TOLD ME THAT I HAVE TO OPEN ERA ACCOUNT, I APPROCHED TO LAXMI DEEP BUILDING BRANCH ON 30.06.2009. CUSTEMOR CARE EXECUTIVE TOLD ME TO SUBMIT A FORM WITH THE SIGNAURE OF HR DEPT.
THE SAME SUBMITED WITH THE BRANCH ON 08.07.2009.TILL DATE I HAVE NOT RECEIVED THE CONFIRMATION OF THE ERA ACCOUNT.
I HAVE TRIED MANY TIME TO CONTACT MR.SUBHODH BUT HE IS NOT LIFTING PHONE AND TRIED TO CUSTOMER CARE ALSO THEY ARE ADVISING TO CONTACT BRANCH.
INTERESTINGLY MY COMPANY IS LISTED IN THE BANK BUT EXECUTIVE AS WELL AS SR. PERSON OF THE BRANCH INFORMED ME THAT MY COMPANY IS NOT LISTED .
I REQUEST TO SR. PERSON OF THE BANK TROUGH THIS SITE TO RESOLVE THIS ISSUE OTHERWISE I DO NOT HAVE OPTION TO CLOSE MY SALARY ACCOUNT AS WELL AS DEMATE ACCOUNT BECOUSE OTHER BANK WILL OPEN ERA ACCOUNT WITH THE SALARY ACCOUNT ONLY.
M.L.VERMA
MOB.[protected]
MY COMPANY TOLD ME THAT I HAVE TO OPEN ERA ACCOUNT, I APPROCHED TO LAXMI DEEP BUILDING BRANCH ON 30.06.2009. CUSTEMOR CARE EXECUTIVE TOLD ME TO SUBMIT A FORM WITH THE SIGNAURE OF HR DEPT.
THE SAME SUBMITED WITH THE BRANCH ON 08.07.2009.TILL DATE I HAVE NOT RECEIVED THE CONFIRMATION OF THE ERA ACCOUNT.
I HAVE TRIED MANY TIME TO CONTACT MR.SUBHODH BUT HE IS NOT LIFTING PHONE AND TRIED TO CUSTOMER CARE ALSO THEY ARE ADVISING TO CONTACT BRANCH.
INTERESTINGLY MY COMPANY IS LISTED IN THE BANK BUT EXECUTIVE AS WELL AS SR. PERSON OF THE BRANCH INFORMED ME THAT MY COMPANY IS NOT LISTED .
I REQUEST TO SR. PERSON OF THE BANK TROUGH THIS SITE TO RESOLVE THIS ISSUE OTHERWISE I DO NOT HAVE OPTION TO CLOSE MY SALARY ACCOUNT AS WELL AS DEMATE ACCOUNT BECOUSE OTHER BANK WILL OPEN ERA ACCOUNT WITH THE SALARY ACCOUNT ONLY.
M.L.VERMA
MOB.[protected]
Hi,
I have got some issue with the transaction.
I have an a/c in Airport road bangalore.
I had done a transaction of Rs 2000/- on 1st od Aug from an ICICI ATM howeverthe transaction was denied. I could later realise that my a/c was debited for the same amount. In lieu of this I trie reaching the customer care for HDFC.
It was so damn irritating to know that they dont have anyone to attend to our queries an neither nor do they have a common number to talk on. I got so pissed off and since today morning(3rd Aug) 8 am have been trying har to reach but realising that I am just nt able to contact anyone for my complaints.
The phone baking number takes through lot of questionnaire options to dial but doesnot even have a satisfactory query solved.
I am really frusrated the way this bank works. It says that they provie 24*7 customer service which just seems to be a big BULL .
Really sorry to use such fowl language but really pathetic to know the way this bank provies the customer service.
Can you actually do something an will I get y money back in the a/c???????
I have got some issue with the transaction.
I have an a/c in Airport road bangalore.
I had done a transaction of Rs 2000/- on 1st od Aug from an ICICI ATM howeverthe transaction was denied. I could later realise that my a/c was debited for the same amount. In lieu of this I trie reaching the customer care for HDFC.
It was so damn irritating to know that they dont have anyone to attend to our queries an neither nor do they have a common number to talk on. I got so pissed off and since today morning(3rd Aug) 8 am have been trying har to reach but realising that I am just nt able to contact anyone for my complaints.
The phone baking number takes through lot of questionnaire options to dial but doesnot even have a satisfactory query solved.
I am really frusrated the way this bank works. It says that they provie 24*7 customer service which just seems to be a big BULL .
Really sorry to use such fowl language but really pathetic to know the way this bank provies the customer service.
Can you actually do something an will I get y money back in the a/c???????
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centurion bank pin no cover — not received
on my centurion bank atm card oin no cover is posted on 05/07/2008.but i am not received till today.it is very urgent.