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MYSELF YOGENDER KUMAR HAVE AN SAVING BANK ACCOUNT WITH HDFC BANK BIWADI, ALWAR (RAJASTHAN) AND ON 04.12.2012 I WANT TO WITHDRAW CASH FROM ICICI BANK ATM NO. STCHA476 LOCATED AT DHARUHERA (HARYANA).
I WANT TO WITHDRAW RS. 15000/- BUT THE SECURITY GAURD WHO WAS ON DUTY AT ATM TOLD ME THAT 14000/- WOULD NOT WITHDRAWAL IN ONE TRANSATION SO I MADE FIRST TRASACTION WITH RS. 7000/- WHICH WAS SUCCESSFULLY COMPLETED. AGAIN I MADE SECOND TRANSACTION WITH RS. 7000/- WHICH WAS PROCESSED BUT I COULD NOT GET MONEY WHERE AS I RECEIVED MESSAGE FOR CASH WITHDRAWAL SECOND TIME ALSO.
I COMPLAINT TO SECURITY GAURD AND HE OFF THE MACHINE AT THE SAME TIME. I COMPLAINT TO HDFC BANK ALSO VIDE COMPLAINT NO. 509560 ON THE SAME DAY 04.12.2012.
ON 07.12.2012, I RECEIVED A LETTER FROM ICICI BANK VIDE LETTER REF. NO. NFS391567 BUT THERE IS NO SATISFACTORILY REPLY AND TOLD ME THAT TRANSATION WAS COMPLETED SUCCESSFULLY.
ON 18.12.2012 I AGAIN FILE A COMPLAINT TO HDFC BANK BHIWADI BUT THERE IS NO SOLUTION.
ON 05.01.2013 I REQUEST TO BANK MANAGER ICICI DHARUHERA MR AMIT JAIN TO SHOW THE FOOTAGE OF ATM THAT DAY BUT HE TOLD ME THAT HE CAN NOT SHOW THE FOOTAGE TO ME WHERE AS HE SEEN THE FOOTAGE HIMSELF AND CONFIRM ME THAT SECOND TRANSACTION CASH WAS NOT COLLECTED BY ME.
TILL DATE THERE IS NO SOLUTION AND LOOSE MY HARD WORK MONEY RS. 7000/-. IS THERE NO RULE/PROCEDURE FOR SUCH TYPE OF PROBLEMS/COMPLAINTS.
I REQUEST TO YOUR GOOD SELF THAT PLEASE HELP ME AND MAKE ARRANGEMENTS TO RETURN MY HARD WORK MONEY.
YOGENDER KUMAR
MOBILE NO. [protected]
I WANT TO WITHDRAW RS. 15000/- BUT THE SECURITY GAURD WHO WAS ON DUTY AT ATM TOLD ME THAT 14000/- WOULD NOT WITHDRAWAL IN ONE TRANSATION SO I MADE FIRST TRASACTION WITH RS. 7000/- WHICH WAS SUCCESSFULLY COMPLETED. AGAIN I MADE SECOND TRANSACTION WITH RS. 7000/- WHICH WAS PROCESSED BUT I COULD NOT GET MONEY WHERE AS I RECEIVED MESSAGE FOR CASH WITHDRAWAL SECOND TIME ALSO.
I COMPLAINT TO SECURITY GAURD AND HE OFF THE MACHINE AT THE SAME TIME. I COMPLAINT TO HDFC BANK ALSO VIDE COMPLAINT NO. 509560 ON THE SAME DAY 04.12.2012.
ON 07.12.2012, I RECEIVED A LETTER FROM ICICI BANK VIDE LETTER REF. NO. NFS391567 BUT THERE IS NO SATISFACTORILY REPLY AND TOLD ME THAT TRANSATION WAS COMPLETED SUCCESSFULLY.
ON 18.12.2012 I AGAIN FILE A COMPLAINT TO HDFC BANK BHIWADI BUT THERE IS NO SOLUTION.
ON 05.01.2013 I REQUEST TO BANK MANAGER ICICI DHARUHERA MR AMIT JAIN TO SHOW THE FOOTAGE OF ATM THAT DAY BUT HE TOLD ME THAT HE CAN NOT SHOW THE FOOTAGE TO ME WHERE AS HE SEEN THE FOOTAGE HIMSELF AND CONFIRM ME THAT SECOND TRANSACTION CASH WAS NOT COLLECTED BY ME.
TILL DATE THERE IS NO SOLUTION AND LOOSE MY HARD WORK MONEY RS. 7000/-. IS THERE NO RULE/PROCEDURE FOR SUCH TYPE OF PROBLEMS/COMPLAINTS.
I REQUEST TO YOUR GOOD SELF THAT PLEASE HELP ME AND MAKE ARRANGEMENTS TO RETURN MY HARD WORK MONEY.
YOGENDER KUMAR
MOBILE NO. [protected]
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I AM HDFC CUSTOMER AND MY A/C NO..IS [protected].
KINDLY DO MOST NEEDFUL TO REFUND MY RUPEES TEN THOUSAND AS EARLIEST AS POSSIBLE.
YOUR IMMEDIATE ACTION IN THIS REFUND WILL BE HIGHLY APPRECIATED.
THANK YOU IN ADVANCE AND BEST REGARDS,
ZAKIAHMAD S MAVLI