[Resolved]  HDFC Bank — !!!!!!!! Very poor hdfcbank customer care sevice !!!!!!!!

Hi,

I am Santosh Srivastava My Credit card no is : -[protected], i am not able to online transaction via this card and i complain many time on your call center then not given us any support and they cut my phone 3 time in last night[protected]. I am supposed to go to consumer court.

i am sending my error log.

Santosh Srivastava
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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U R LUCKY U SAVED UR MONEY BY NOT USING HDFC CREDIT CARD, THIS CARD GIVES YOU HEADACE ONLY, IF YOU USE YOUR CARD U NEVER KNOW WHEN THEIR CUSTOMER CARE PEOPLE START CALLING YOU FOR PAYING THAT MONEY, EVEN THOUGH ITS NOT DUE, SO THANKS TO GOD... AND PROMISE URSELF THAT U WONT USE THAT CARD IN FUTURE ALSO.
i shibu thomas useing ur HDFC credit card since 2002, I am useing this card til now.but my card limit is 20000 only. pls increse my limit .reply me
Dear Sir/Madam,
HDFC credit card section,

My name is sunil potdar, & my card no. was '[protected]'. I have already cancelled my card. But the problem doesn't end here. The problem started when i recd my credit card bill statement post due date. i don't know whom to blame, either the bank or the courier service. who ever is the culprit, i am suffering. you have quoted me as a defaulter & forwarded the status for legal action & CIBIL, without looking at my previous payment record. Never ever i have made a partial payment & every time the payment has been made before due date. I don't know how do i resolve this & whom do i catch hold off. On every statement i used to write my grievences & post it to for my late payment charges reversal. but of no use. Finally you are giving me a notice of legal action??? That was very bad. I don't want any bank institutions to stop my credit card application or should reject any loan requirement. Just because you are facilitated with the system of forwarding the defaulter list to the CIBIL or legal, doesn't mean you should take advantage of it. Customers like us who always intend to make payments in time suffers because of your wrong systems. I will not plead but request you all to be careful in quoting somebody as defaulter, & give me back my credentials in the CIBIL records or other banking institutions.

Expecting a favourable reply.
Regards,
D/SIR



NAME: VIVEK KUMAR
Acc No.: [protected]
ATM No.: [protected]
Branch: HDFC Bank
No - NEAR LIC OFFICE, TEJLI GATE
JAGADHRI (YANUNA-NAGAR)
YAMUNA-NAGARr, HARYANA - 43

MY EMAIL ID :[protected]@GMAIL.COM

MY ID NUMMBER IS MISSING SO I WANT TO AGAIN ID NUMPBER SO PLZ SEND MY ID NUMBER MY EMAIL ID

THANKING YOU,

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