[Resolved] HDFC Bank — HDFC Bank Credit Card dept. Harrasing me, use slang language & threatened me also

[Resolved] HDFC Bank — HDFC Bank Credit Card dept. Harrasing me, use slang language & threatened me also

R Ranjit Sarkar from Delhi, Delhi

HDFC Bank Credit Card dept. Harrasing me, use slang language & threatened me also... I have a Salary Account with HDFC Bank Ltd since 2005. I have been transacting for last 3years, suddenly one morning (24th May 2008) my Account has been freezed and all my funds in the account has been kept on hold (Rs. 26, 775/-), I do not have any intimation form the bank nor the executive in the Branch is able to help me to get the information, why are these people troubling the Individuals, none of them were bothered to revert back my call. Then i called up customer care they said HDFC is hold your balance amount becasue of credit card which is due since 2004. They said i have a HDFC card & i not clear my payment since 2004 so that's why they Hold & transfer the amount. I agian called up customer care i said if i am not pay since 2004 why r u calling me & i request to them please provide me the statements of my card and show the balance payment they never showing. Now the problem was i have another Gold Card & I stopped the due payment then I received calls from credit card dept. for payment. I talk to the dept. guy and said all the senario (I told pls provide me the details for my old card then i give you the payment for Gold Card). Then they never called me till 06th August 2008. today 07th Aug 2008 I received a call from Mr. Pooja from Rajouri Garden Branch Telephone No is[protected], Mob No. [protected] she said i dont what ever the bank is doing i need payment for Gold Card, I request her to show me the details of my old card & then i give you the payment. She is extremely rude and abusive talking even she called me my office number & she threatened me like a police and she again called my office as my phone was busy and she tortured the Guard & Reception people. I would like you to take severe action against her. So many times i request madam please provide me the old card details she said she is not responsible for the details, speek to customer care. but i called up (CC) they said they also have not any details. So its mean HDFC is authorize to deduct any amount which is balance my savings account., What can i do? Please reply. Should i register FIR? Kindly help me I have great hopes from you. Regards Ranjit Sarkar ranjit.[protected]@gmail.com Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
7 Comments	Share
Submit Close

Related HDFC Bank reviews

View all 32726 HDFC Bank Reviews

Comments

Ranjit Sarkar

from Delhi, Delhi

HDFC Bank — HDFC Bank Credit Card Lady Harrasing me, use slang language & threatened me also

I have a Salary Account with HDFC Bank Ltd since 2005. I have been transacting for last 3years, suddenly one morning (24th May 2008) my Account has been freezed and all my funds in the account has been kept on hold (Rs. 26, 775/-), I do not have any intimation form the bank nor the executive in the Branch is able to help me to get the information, why are these people troubling the Individuals, none of them were bothered to revert back my call.

Then i called up customer care they said HDFC is hold your balance amount becasue of credit card which is due since 2004. They said i have a HDFC card & i not clear my payment since 2004 so that's why they Hold & transfer the amount. I agian called up customer care i said if i am not pay since 2004 why r u calling me & i request to them please provide me the statements of my card and show the balance payment they never showing.

Now the problem was i have another Gold Card & I stopped the due payment then I received calls from credit card dept. for payment. I talk to the dept. guy and said all the senario (I told pls provide me the details for my old card then i give you the payment for Gold Card).

Then they never called me till 06th August 2008. today 07th Aug 2008 I received a call from Mr. Pooja from Rajouri Garden Branch Telephone No is[protected], Mob No. [protected] she said i dont what ever the bank is doing i need payment for Gold Card, I request her to show me the details of my old card & then i give you the payment.

She is extremely rude and abusive talking even she called me my office number & she threatened me like a police and she again called my office as my phone was busy and she tortured the Guard & Reception people. I would like you to take severe action against her.

So many times i request madam please provide me the old card details she said she is not responsible for the details, speek to customer care. but i called up (CC) they said they also have not any details. So its mean HDFC is authorize to deduct any amount which is balance my savings account.,

What can i do? Please reply. Should i register FIR?

Complainant4286871

from Jorhat, Assam

HDFC Credit Card — SLANG WORD USAGE BY EXECUTIVE

I AM WORKING AS "AREA MANAGER" FOR BAJAJ AUTO'S TWO WHEELER DIVISION IN WEST BENGAL. I HAVE TAKEN OR MAY BE MORE ACCURATE IMPOSED UPON WITH A HDFC GOLD CREDIT CARD. SINCE THEN I HAVE BEEN USING THE CARD FOR VARIOUS PURPOSES AND HAVE ALWAYS PAID A HANDSOME AMOUNT TO HDFC CARD AS MONTHLY PAYMENT, AMOUNT SOMETIMES AS BIG AS Rs. 19526/-. BUT RECENTLY THIS MONTH DUE TO SOME PERSONAL PROBLEMS, MY 2 CHEQUES ISSUED TO HDFC GOT BOUNCED AS I HAVE TO WITHDRAW THE CASH FROM MY BANK FOR MY MOTHER'S TREATMENT. I HAVE REQUESTED ATLEAST 15 TIMES TO THE LADY EXECUTIVE (DON'T KNOW HER NAME) WITH THE NUMBER-(0)[protected], TO PLS GIVE ME TIME TILL 02/01/2009. I ALSO TOLD HER THAT I AM READY TO PAY WITH FINE. NOT ONLY THIS BUT ALSO I REQUESTED HER NOT TO SEND PERSONELL TO MY HOME, AS MY MOTHER IS HEART PATIENT AND ALREADY BEEN OPERATED TWICE.ANY TYPE OF TENSION MAY PROVE TO BE FATAL FOR HER. BUT SHE HEARD NOTHING OF MY REQUEST & SENT PERSONELL TO MY HOME ON 27/12/2008. ALSO SHE ABUSED MY MOTHER & ME OVER PHONE AND THREATENED US TO PUT BEHIND BARS. WHAT DOES SHE THINK OF HERSELF-DO I WORK IN 3000/- SALARY POSITION IN A MINUTE COMPANY????? DUE TO HER ONLY MY MOTHER'S BLOOD PRESSURE GOT HIGH AND NOW SHE IS LYING IN BED. IF ANYTHING HAPPENS TO MY MOM DUE TO HER, IT'S A PROMISE THAT I WONT PAY A SINGLE PENNY TO HDFC, ALSO I WILL SEE TO IT THAT SHE HAVE TO LEAVE KOLKATA AND HDFC. AND ITS NOT JUST A WARNING, I REALLY MEAN IT AND I HAVE TO DO IT, IF HDFC TOP BOSSES DON'T TAKE ANY ACTION ON HER. I HAVE REQUESTED ENOUGH, BUT NOW I WILL TAKE ACTION, I AM NOT A DEFAULTER, AND NOR HAD THE INTENTION TO DO SO. BUT NOW I WILL BE A DEFAULTER IF HDFC BOSSES DONT PRESSURIZE HER TO BEG PARDON TO ME & MY MOM

NEHA SHAW

from Delhi, Delhi

dear sir,
since last several months i am recieving threatning calls from HDFC Bank from some delhi branch..the number from i am recieving threatning calls is ( [protected] ).some mr sabarwal is threatning me with using slang language and everytime reminding me about bad future consequences which i would suffer.. they are mentaly tourturing me and i am in a big mental trauma.. they are forcing me to tell the details of a person who was once living the house where i am living now in rent and he is totally unknown to me..few times they have also sent guys to my rent house to threaten me and again they enquire me about the details of a person so called Ashok giri...last time dated 23rd jan'08 they again called me up and was telling that they will expose my call details and they can prove that i have in touch with that person...please help me out from this situation..and please suggest what step i can take to get out of this situation. should i resister FIR..??please help me..

best regards..

Neha shaw
neha.[protected]@gmail.com

bhgwansingh

from Delhi, Delhi

y6iui

Biju Thomas

from Pune, Maharashtra

They just refer to the Cardholders agreement for doing this non-sense. Don't you rememmber that one booklet you receieved when they forced the card on you. HDFC collection teams make genuine cutomers defaulters.

nit_dev

from Mumbai, Maharashtra

i am also facing the same

nit_dev

from Mumbai, Maharashtra

Facing the same