[Resolved]  HDFC Bank Credit Card (Fraud) — Fraud dispatch of credit card from my name to someone else

Address:Faridabad, Haryana

This complaint is against the fraud where HDFC bank is involved completely. I never applied for a credit card and last month a applied for a home loan with federal bank when those guys got my civil done it was showing a big outstanding against a credit card on my name whereas i never applied for one, i satrted following up with them n everytime on my mails they kept replying that will resolve my concern in 7 working days, n did not block that card even. now when i ask them about the details they do not provide and ask for the card number, how could i provide the card number which i never recieved. How could these guys activate and deliver a card to someone without even verifying. Till date i never recieved a verification call and they say that a card from my name has been delivered on 22nd Jan' 2010 itself. I am sure that the HDFC employees are completely involved in this fraud since they made and delivered a card on my name without my concent and knowledge and today i am going to file a FIR against the bank. n this is my advice to the bank to revert to me at sugandhaa.[protected]@gmail.com or i see them at the police station first and then court.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Ms Agarwal,

We would like to investigate your complaint further and check who the credit card has in fact been issued to. Request you to write to us at [protected]@hdfcbank.com with your account number and contact details. As soon as we have checked our records, a bank representative shall contact you. Also, please mention the id TTU[protected] in the subject line of your email.

Regards, Customer Assistance, HDFC Bank

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