[Resolved]  HDFC Bank — False Charges by Credit Card Division

Address:Mumbai City, Maharashtra

Hi, I owned a HDFC Bank Credit Card from Mumbai. In December, 2011 i relocated to USA. In March, 2012, i came to know that i can not have that credit card since i was going to be NRI and as per card member agreement, i cannot use that card. I requested them to close the account. The balance was nil. They did not close the account. In December, 2012 some Debt Recovery Consultant called me and in conversation, i got to know that my card was not cancelled and i had charge of Rs. 5000 on my card. I was shocked, but the Debt Recovery Consultant, Ms. Rachana informed me that i need to pay Rs. 1500 and she will reverse the balance amount and close my card finally. Since, i was out of country, in USA, in order to stay away from hassles, i paid the amount and send application via my cousin in Vadodara, Gujarat, who dropped the same in the nearest HDFC Branch.

HDFC Bank did not close my card and they kept on charging around Rs. 1500/- per month. I have been trying to get hold of someone and get the issue resolved, however, i have not received anything yet. I call them from USA try to explain them for half an hour or so but no body gives a proper reply.

The Grievance redressal is not responding properly. They are making excuses that they are not able to get in touch with me. They gave me a number which no one pics up. I am tired of making them calls and explaining them. They never responded anything.
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Aug 14, 2020
Complaint marked as Resolved 
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HDFC — False Charges on my saving account

i md ismail khan have a salaried account at ur park street branch .i am aan employee of reliance.ur park street branch staff's are very rude and harsh they dont bother to hear what the customer are saying and they say that u can make a complaint to the branch manager.i went to him he is a good person.i have applied for a debit card and havent got it when i went to the bank to find out weather my debit cad is come or no.the person on the customer help desk named.kishore kumar saha misbehaved and answered very rudely.all the above things are told by him.
so sir i request u to tak some action against him.when asked he even told his name and said i[censored] want oyt complauint u can go ahead.
I have an ccount in HDFC bank having account no.[protected], I applied for new ATM card in lucknow hazratganz branch on dated 04.01.08 ( As my earlier ATM card damaged). But I got my ATM card after 20 days i.e appx 24.01.08 after regualr follow up with Cus. care no. 4003333,

But I didnt get PIN no. of the ATM card till yet !!

I am suffering alot without PIN No. Now i decided to withdraw my salaried account from HDFC bank ,

Pls do the needful !!

Regards
Kapil Bindal
[protected]
Lucknow

Credit Card — Fals charges

Two years back, SBI lost my cheque for the payment towards the credit card outstanding. On thier request, a fresh cheq issued, yet SBI debited the intrest and late payment charges.

The matter was brought to the attention of thier VP Customer service Mr kwatra and Mr Ajay Bharti - in a series of commuinications through letters as early as 2006.

Both did nothing and the statements kept pouring in with intest being debited over the intrest.

Telephones by thier staff, in which i stated that to personally meet with relevant data and sort the case out, elicted no response.

Lately i have recieved threatining and abusive calls from Mr Sahil and Mr Naveen from telephone nos [protected] and [protected].

They have gone to the extent of physical elimnation if charges arent paid.

When advised to meet up personally, to sort oth facts they refused stating and went abusive and threatining again.

They even claimed that they have bribed the police and now they will exhibit muscle power, cause thier commission is at stake.

Also they offered a discount of 50% to settle the case.

Lete examine the fallacies

a. If the amount is genuine why is SBI not claiming in full.

b. Why is SBI not keen on meeting up and resolving the same personally.

This is what SBI is.

Could the readers please advise me on the options avialable.

Is SBI a Bank or is it a Goonda Company.

Regards

K S Ahluwalia

HDFC Bank — Credit card division

This is in regards to 2 credit cards I had with HDFC Bank in 2007, the card numbers being - [protected] and [protected].

My concern is that I got both the cards settled in March 2007. The outstanding amount and the amount I paid against those cards is as under:

Card no: [protected]
Outstanding: 16000
Amount paid: 13000


Card no: [protected]
Outstanding: 28000
Amount paid: 25000

Unfortunately, I wasn't aware or I should say was never informed that I would be black listed if I get those cards settled. And I would have never known it; not until I decided to top up my existing personal loan with HDFC bank. So, I decided to get this taken care of and called HDFC CC division. This was in Jan 2008. I was told by the representative that I need to pay Rs.3048 and Rs.3212 respectively to clean my name. This happened on 13th Jan 2008 and 11th Jan 2009. Thereafter, when I contacted them again, the amount automatically inflated and I was told that I had to pay additional Rs.4715 and Rs.5358 respectively. What would you call this? - Cheating on the customer. Both those accounts were closed by 18th Jan 2008, however, they should have been closed way back in March 2007, which was original month when I got those cards settled.

Please advise.

credit cards — THEY ARE TOUCHING ME

SIR, I WORKED HAS A SALES MANAGER IN ONE COMPANY AT THAT TIME I HAVE DRAWN SALARY AROUND 12000/- RUPEES PER MONTH AND THAT TIME ALL BANK CREDIT CARD SALES PEOPLE TOLD TO APPLY AND I HAVE APPLED AND I RECEIVED ALL CARDS AFTER SIX MONTHS I LOST MY JOB PRESENTLY I AM NOT HAVING JOB AND I HAVE USED CREDIT CARDS FOR MY BROTHERS OPERATION PURPOSE. RECENTLY CREDIT CARD COLLECTION PEOPLE CAME TO MY HOUSE TROCHERED MY MOTHER SHE IS HART PATIENT SO PLEASE HELP ME IN THIS REGARDS
SIR THIS THIRD TIME I AM WRITING THIS MAIL WHAT HAPPEN TO MY PROBLEM TILL NOW IT IS NOT SOLVED SO PLEASE DO THE NEED FULL.

THANKING YOU SIR.
This is in regards to 3 credit cards I had with HDFC Bank, Std charted Bank, GE Money Cash card

My concern is that I got both the cards settled in Approx Nov 2006 > I have the settelment letters from the bank still i am in CIBIL's Defaulters list pls advice what to do & What is the solution which i have paid a lot of intrest to the bank Specially Std chat Bank by paying a minimum amount Due as per the staement interes rate @ 3%

HDFC Credit Card — HDFC is adding fake charges

Dear All,

I am a frequent user on credit cards and always in good list, I started using my HDFC card some time back.

For a payment of Credit card (which is due on 27 of FEB 2010) I dropped my check on 23 FEB they mentioned it as late payment and added late fee 500 , Finance charge -564 service tax- 106, CESS TAX-3.19

this irrelevant all other credit card have their payment window which is flexible for 1-2 days but here they only cheat you and Robb you pocket.
Dear Mr Shukla,

We would like to investigate this case further. Request you to please email us at [protected]@hdfcbank.com with some additional details such as your credit card number, and contact details.

Please mention the id number TTU[protected] in the subject line of the email. Once we receive this information a representative from the bank will be in touch with you.


Regards, Customer Assistance, HDFC Bank
If the problem is not resolved, do not hesitate to go to RBI, this is the only way to keep these private banks under control:

RBI will take a note of it and forward the complaint to Nodal officer of the concerned bank, who is bind to take action with on the stipulated period.

Here is the link:
https://secweb.rbi.org.in/BO/compltindex.htm

HDFC Bank — FALSE CHARGES

My name is Manish Jaswani & i have a saving a/c no[protected] at HDFC Bank, Lekhraj Market,Faizabad Road,Lucknow & balance Rs.5227.27 which i have open at Rs. 5200 in 1997 with minimum balance facility of 5000.On 12th jan 2011 my a/c has been debited with Rs. 827 & when i asked lekhraj branch ,they told me that these charges are debited because of not maintaining minimum balance but my minimum balance was more than 5000 in any quarter.they said that they have increased my minimum balance facility from 5000 to 10,000 thats why my a/c has been charged Rs. 827.they have neither informed me or sent me any mail.Infact when i went to branch manager's cabin he refused to talk to me.so i closed my a/c there.Does any bank has right to increase the minimum amount facility without asking or informing customer.so finally i closed my a/c & got just Rs.4400 instead of 5227.it means Hdfc bank is there just to make consumer fool or what.

HDFC Bank — credit card false

i m rahul kumar i have applied application for personal loan in hdfc bank but my application has rejected by system due to credit card but i have not taken any credit card yet.pls help me

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