[Resolved] HDFC Bank Bank / Home Loan Division — Sloppiest Home loan services | |
Dear Customers, this is to warn against the ineffecient working of HDFC Branch ( First India Place , M.G Road , Gurgaon). I applied for a housing loan with HDFC in the month of August'07 , for this i got confirmation of loan approval on Sep 13 ( File no[protected]/NK 50), a loan disbursal plan was also provided to me. But even to this date HDFC has not been able to Disburse the loan of the grounds of some missing documents with the builder ( its almost more than 5 months ) since the loan is not disbursed hence my EMI could not start and hence i cannot avail the Tax benefit under Income tax laws. I had written several mails to the concerned authorities but they have failed to provide any specific dates to me.I have been only telephonic confirmation on loan approvals from staff working with HDFC banks , but nothing has happened so far. I had to leave for overseas posting with my family and will not be available for one year so due to this problem i am facing mental harassement as i dont know the exact status of Home loan besides the financal loss i had to incur becuase i could not produce the documents on Home loan payments. I have spoken to all authorities but they are not giving me any dates so my entire investment is in jeoprady and i have nowhere to go , i am sharing this experience to let other customers know to what extent HDFC bank can go to Harass their customers mentally and incure them financial losses for which they are not taking responsibility. It is thereby requested to avoid using the services from HDFC Bank Home loans specially the India Palace , M.G Road , Gurgaon Branch, which is highly incompetent in terms of customer services. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Dear Sir,
this mail i send to two email address but no one can response our builder date is 12th jun but no one can understand our Problem so plz tell us what we do.
I have applied for a HOME loan From your Bank on date 21-may-2008, and Application No. is
[protected]. there is not Revert form your end till date. my contract date is approaching requested you to Kindly Approve earliest.
hope to get the positive response earliest.
Regards
Pooja Gupta
this mail i send to two email address but no one can response our builder date is 12th jun but no one can understand our Problem so plz tell us what we do.
I have applied for a HOME loan From your Bank on date 21-may-2008, and Application No. is
[protected]. there is not Revert form your end till date. my contract date is approaching requested you to Kindly Approve earliest.
hope to get the positive response earliest.
Regards
Pooja Gupta
I would like to know the details to become an authorized Franchise for HDFC Home loans.Please send me the complete details and the eligibility norms...
Thanks,
Sreekanth.
Thanks,
Sreekanth.
ya this is right.. and the reason is ..companies HR policies...
they pick the students from any business schools... the person who is a student can not understand the problem of customers...
the Hr believs in degrees not in experience... I am also a bank employee.. i can understand the situation of yours coz i m having 8 years of experience to facing customers...
i m a team leader of client services in a reputed bank... i received too many complaints that this girl / this guy is not doing proper work.. i always see that they busy in their mobile or somewhere else... so they can't do...
I always request to Hr to get the employee who is having a passion for work ... don't believe in degrees believe in experience... once i scolded to the reliance customer services executive... i said you are not spoiling yr name you r spoiling yr company name to for whom u r representing...
thnx..
they pick the students from any business schools... the person who is a student can not understand the problem of customers...
the Hr believs in degrees not in experience... I am also a bank employee.. i can understand the situation of yours coz i m having 8 years of experience to facing customers...
i m a team leader of client services in a reputed bank... i received too many complaints that this girl / this guy is not doing proper work.. i always see that they busy in their mobile or somewhere else... so they can't do...
I always request to Hr to get the employee who is having a passion for work ... don't believe in degrees believe in experience... once i scolded to the reliance customer services executive... i said you are not spoiling yr name you r spoiling yr company name to for whom u r representing...
thnx..
my home loan is already sanctioned, but i want to know the disbursement status of my file. my file no. is[protected]. so please urgently do the same.
thanks.
rajendra.
thanks.
rajendra.
i have applied for home loan...my file no. is[protected]..i want to know about status of my file..
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Sir,
I applied for a housing loan with HDFC in the month of March 08, for this i got confirmation of loan approval on march 15 ( File no[protected], a loan disbursal plan was also provided to me.
But even to this date HDFC has not been able to Disburse the loan of the grounds of some missing documents with seller ( its almost more than 5 months ) since the loan is not disbursed I had written several mails to the concerned authorities but they have failed to provide any specific dates to me.I have been only telephonic confirmation on loan approvals from staff working with HDFC banks, but nothing has happened so far.
i am facing mental harassement as i dont know the exact status of Home loan besides the financal loss i had to incur becuase i could not produce the documents on Home loan payments.
I have spoken to all authorities but they are not giving me any dates so my entire investment is in jeoprady and i have nowhere to go, i am sharing this experience to let other customers know to what extent HDFC bank can go to Harass their customers mentally and incure them financial losses for which they are not taking responsibility.
It is thereby requested to avoid using the services from HDFC Bank Home loans specially the Borivali Branch, Mumbai, which is highly incompetent in terms of customer services.