[Resolved]  HDFC Bank Standard Life Insurance — Mis-guide from HDFC Bank Agent

Address:Kota, Rajasthan

Dear Sir / Madam,
Two person Mr.Jay Adwani & Mr.Manish comes from HDFC Bank (Kota Branch) and discussed on HDFC insurance Policy.
They said with me on below mentioned policy. But point was they told me on the term will be only single time investment. I also agreed & given the cheque of 99,999/- (Rs) to them.
Name of Policy Holder :-Shashikant J Pawar
Name of Policy: - HDFC SL Crest Highest NAV Guarantee Fund
Unique ID NO: - 101L064V01
Policy No. :[protected]
Installment: - 99999/- Per Year (Term 5 Year)
After some days I received phone call from HDFC Bank, he give information about the above mentioned policy. Lastly he said the terms of policy will be paid for 5 year.
I disagree with him and requested him to stop my policy on phone call. Instantly I contacted with Mr.Jay Advani and requested to stop my above mentioned policy, because I have not problem for single premium, but unable to paid for continue 5 year.
I received the Bond paper & other documents by speed post on 08 October 2011 and all received documents I submitted (on 02 November 2011) to the HDFC Bank Kota branch and request to cancel my policy. But Bank persons are refused to cancel my insurance policy by showing reason that we given document on 02 Sept’2011; you have to submit the documents before 02 Nov’2011 not on 02 Nov’2011.
Kindly help me for cancel my policy.
Regards,
Shashikant Pawar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Pawar,

Please mail your complete name, complete date of birth, policy/application number, contact number(s) and nominee full name at [protected]@hdfclife.com for us to further investigate and provide you a solution on your concern. Once we receive all these details, you can expect a response from us shortly.

We request your co-operation and regret the inconvenience caused.

For queries/ more information, please call us toll free on [protected] (any phone)/ [protected] (MTNL/BSNL) or email us at [protected]@hdfclife.com.

Warm Regards,
HDFC Life

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