[Resolved]  HP Laptops — Redemption Cell

Address:

Nagpur, Maharashtra

I have purchased the hp LAPTOP from the hp dealer and was assured that after sending the Scanned copy of Purchase Invoice and the Bar coded serial number sticker they would be sending me the Titan Gift voucher.

Till date(15/12/2010) no voucher has been received.
After lodging the complaint on [protected]@solutions-intg.com they have sended the below reply ::

From: [protected]@solutions-intg.com [mailto:[protected]@solutions-intg.com]
Sent: Sunday, November 28, 2010 5:03 PM
To: K K Singh
Subject: Intimation for closure of Compaq Presario/HP Pavilion Notebook Diwali Celebration Offer

Dear Customer,

This is with reference to your participation under Compaq Presario/HP pavilion Diwali Celebration offer, in case you are submitting the claim documents for the first time, please be informed that we shall not be able to accept your claim documents for validation and processing of the redemption item since the last date of the submission of claim documents was 25-Nov-10. Any further query pertaining to this matter shall not be entertained at our end and your claim will be treated as rejected.

Thanks & regards,
HP Redemption Cell

anyway the required documents were send prior to there last submission date i.e.22-Oct-2010

For this Hp has sended me the below mail, regarding there dispatch of Gift Voucher

-----Original Message-----
From: Notebook [mailto:[protected]@solutions-intg.com]
Sent: Monday, November 01, 2010 4:50 PM
To: K K Singh
Subject: Thank you for redeeming HP Diwali Offer - 2140558

Dear Sir,

We would like to update that the Titan Gift Voucher has been dispatched on 29-Oct-10 through First Flight courier vide consignment number D46263900.

Thanks & regards,
Abhijit Saha

BUT TILL DATE I HAVE NOT RECEIVED ANY GIFT VOUCHER...
KINDLY LOOK INTO THIS.

Regards,
K K Singh
(KK.[protected]@Raymond.in)
([protected])