[Resolved]  HSBC — complaint against settlement & collection department.....

HSBC Credit Card — seetlement department huge amount charging

Dear Sir,
I have been using HSBC credit card for more than 2 years & i had done the payments everytime on time.Once i have dropped a cheque and it clearance took time.In next time these ppl cahrged with late fee.I asked them to revert back, they didnt agree and i asked to cancel the card.My card was cancelled.i got call from settlement department to pay 1k amount for the late fee which they didnt revert back.they said they will courier the papers from delhi to my bangalore address and i willbe getting it within an month.I agree to that and asked them to close the issue.
But these people didnt courier me anythng.Again after few days i got a call and same thing repeated.They said they will courier the required the stuff and i should pay 1k and close the issue.they agian verified my bangalore address and told me that within a week i will get the same.
The above incident repeated 1-2 times agian.
some 15 days back again they said the same thing and said this time they will surely courier everythng and i sholud pay 1k.
Now from yday they are calling me repeatedly and asking me to pay 6k amount.which has been accumulated now.1k + late fees for few months.
I told them repeatedly that till past 15 days these people were saying me to wait for courier and then pay the settlement amount.
now they are demanding for 6k.
i asked to verify with persons who had been calling me for from so many days.but they are ready to do that also.
Please help us.

Dear Sir / Madam,



I have received your credit card statement ([protected]) period 22 May 2009 to 21 Jun 2009



Dear Sir with regard to the subject I would like to confirm to you that your total outstanding amount 20, 694/- that was paid on dated 21 May 2009 from IDBI BANK A/C cheque number 979319 to your collection agencies Mr. Mahendra Singh chouhan (AARM Consultancy Services Pvt.Ltd.) and I have also torn out my credit card in four pieces & send it to Mr. Mahesh – Manager Credit Card Services, HSBC 610 Ambai hosue Anna Salai Chennai 600006.by First flight couriers ltd. on dated 12-Jun-09 that consignment number is R13134747 and the documents are also received there at your office on Dated 15-June-09 the receiver name is Mr. Arjun



But now thing is that Sir your statement period 22 May 2009 to 21 Jun 2009 shows outstanding amount 2750.71 towards the credit card, which I have already closed & cancelled on dated 09.06.2009



Dear Sir / Madam as per my and your record My Credit Card has already been cancelled the Cancellation request Letter Payment deposit slip are also attach in the trail mail



So please look into the matter and kindly do the needful I shall be grateful to you if you could favour me by waiver of outstanding Amt. 2750.71



Pls look into my case and help me. Outherwise I want to take a legal action against the bank






Thanks & Regards

Vinod Tiwari
Gernal Manager Sales
Tata Motors
Kamal And Co,
Tonk Road, Jaipur -18
Tele[protected], 6511454
Extn.34
Mobile [protected]
Mail ID- vinod.[protected]@gmail.com