[Resolved]  Http: / / Www. ICICI Bank.com — poor service

Dear Sir,

I have an account in your bank ref. no.[protected], your banker (branch 21-C, Faridabad.) has been wrongly debited my account by Rs. 393/ on 03.07.2008. as I discussed they told me that this is cheque returning a/c. I checked my account and found there was no cheque returning. why i should believe on their words, I think it is cheating because at the time of cheque presenting my account having sufficient fund. So I request you to do the needful.
thanx

My experience as a credit card holder is that this banks officials have no brains and they think the
customers are their puppets and will tolerate their irresponsible and indecent acts. I have used my
credit card for a lone and single transaction which took place in India in Indian rupees and the banks credit card departrment gave approvals for the transaction amount in indian rupees yet due to goo[censored]p and lack o[censored]nderstanding of transaction details at their end and without calling for supporting documents in support of the merchants claim, they remitted the rupee transaction amount in dollars and debited me for the foreign exchange transction fee. I lodged my complaint on 12th Mrch 2008 and it was acknowledged and given a number but more than 90 days have passed and the bank has not bothered to settle my account. I had written to Mr K Kamah CEO to look into this matter since the bank has failed to respect the law of the land where a transaction in Indian rupees cannot be settled in dollar currency and the bank ought to have paid out the amount exactly in the currency in which they gave approval on the day of the transaction. Mr K Kamath has not even bothered to acknowledge my
complaint because he also feels that his customers are buffalos. This can happen only in India and
that too in the most leading bank in private sector in India. What a shame that we credit card
holders have to pay for the whims and fancies of ICICI oficials and their anti customer way of working standards. I am yet to get refund of the excess charge and I feel I will have to file a writ against the
CEO in the courts against ICICI if they fail to settle my claim. Beware of this banks anti customer
approach and ill conceived ways of working style of its managers and executives. What a shame that
we in India have to deal with such banks ??????????????????

Disgusting bank in Indian History of private banking

Iam a platinum card holder using the card since its issue quiet regularly.I have been receiving my monthly statement at my residential address but the last statement has not been received till date. I have spoken to the call center atleast four times and the answer is same that we have noted ur request. I think staff sitting at the center seems to be having no idea they answer like illeterate people, its a sorry state of affairs. My payment reords can be checked I have always paid my bill much before the due date and then u get this type of terrible response. Kindly look into this otherwise I wil be forced to surrender my card. My card number is [protected].

I am unable to open icicibank.com & icicidirect.com sites since
last four months. Due to this i am unable to use my accoun with icicibank at lucknow. please tell how to open your site & operate my account.

I am a retired Sr manager of Canara Bank, who do not have any dealings and not connected in whatsoever with your BANK.I am getting calls from your Chennai Office/Branch to personal cell no[protected] asking for the repayment of loan dues of Miss Manikya N Pai, who has informed me that she is only depositor and a/c holder and do not have aany dues owe to Your Bank.Whatever be the transactions, I have nothing to do with YOU.Repeatedly your personnel disturbing my privacy and mental peace for which, I am going to claim DAMAGES against YOU, if YOU DO NOT TENDER UNCONDITIONAL APOLOGY FOR DISTURBING MY PRIVACY WITHIN A MONTH, I HAVE NO OTHER GO THAN TO COMPLAIN TO RBI AND OMBUDSMEN FOR THE DAMAGES.

YOUR SITE WWW.ICICIBANK.COM IS NOT OPENED IN MY PC

loan no ltkfm [protected]
recipt no L[protected]
your received amount 15500
TN21J 1064 loan cosed on 1/8/2008
i am waiting for my NOC i didnt get it yet now i am going to sell my bike so i need it urgently ...

your very service is very very very very poooooooooooooooor

I have a salary account with your bank, at chinchwad branch, pune. Due to my personsal reason I have closed my salary a/c. as on 21/07/2008. for this purpose I have follow all the legal formalities to close a salary a/c. I have submitted aform of a/c closer in Pune's Dnaynesh mangal Karyalaya's branch, In the hands of your accepting offcer Mr. Ashwin Deshpande on the date 21/07/2008.
Still I got the letter No. ICBK/2008/0001, dated 1st Aug, 2008, from your 'LANDMARK' race course circle, vadodara-390007, India, about turn your a/c from a salary a/c to a regular customer saving a/c.
I saw the letter adress as ICICI bank limited, Central mailing room, Post Bag No. 10095, GPO Mumbai- 400001.
SO I request you to look after the matter and Please do not send me any more letters.

dear sir

form past one year i am trying to find the callcenter number in saudi arab or in india. actully i have a problem with my login service i have forgoten my password. and i was trying to contact with the callcenter in riyadh. but i cant fine the office is colosed the naibouse told. in Talemoney from where i have opend my icici account the customer care is not available. i am just sending money to india that all i dont have any proof that they r reciving the money or not untill i or my father checks the balance.
this is my new mobile number[protected] insted of +[protected]. i am wating for ur call. plz help me out. thanking u sir. i am v much thankfull to u. u r sending my money safe to india. thankx again.

Sir
I am demat a/c holder bearing no.IN[protected] which is kept d-activated since las 11 months without my fault.KYC documents are submitted three times as required by icici bank, requested on phone several times, complaint lodged to customer care icicicare=[protected].but rcieved very sad result.
may kindly look into the matter and try to solve the matter at earliest.

with regards

k.roy

I had applied for checked book dated 07/09/08 by atm my ac no is[protected] my phone no is [protected] i want to know status of my checked book .
with Regards

Amit Singh

I SHOCKED AND SURPRISED ON SEEING THE STATEMENT OF MY CREDIT CARD (NO.[protected]) WHICH STATED AS I HAVE MADE A PAYMENT OF Rs.1000/- ON 05.09.2008 FOR THE CARD.THE REAL STATUS OF THE CARD IS THAT I HAVE ALREADY ASKED FOR THE SETTLEMENT FOR THE CARD SINCE MAY 2008. DUE TO THIS REGARD I HAVE NOT MADE ANY PAYMENT FOR THE SAME .I DONOT KNOW HOW THE BANK MAKE ARRANGEMENTS AND CONTRIBUTING THE FUND WITHOUT THE KNOWLEDGE OF THE CUSTOMER TO DEPOSIT BY CASH FOR THE CUSTOMER AND TO PAY THE SAME ON BEHALF OF THE CUSTOMER. THE BANK MUST KNOW THE RULES AND REGULATIONS TO FACE THE AFTEREFFECTS BEFORE STEPPING IN TO THE PLAY OF SUCH GAMES OVER THE CUSTOMER'S ACCOUNT / CARD A/C/ LOANS. HENCE CORRECT THINGS FIRSTAND ARRANGE TO GIVE THE SETTLEMENT AS I HAVE ALREADY SPOKEN WITH AN OFFICER NAMELY MR. SRINIVASAN FOR RS.20, 000/- AT AN EARLY DATE. OTHERWISE I HAVE TO TAKE ALL THIS STORIES FROM THE BEGINING TO THE OMBUDSMAN AND COME THROUGH THEM.HOPING A FAVOURABLE RESULTS/ REPLY FROM YOUR END AT THE EARLIEST.

I SHOCKED AND SURPRISED ON SEEING THE STATEMENT OF MY CREDIT CARD (NO.[protected]) WHICH STATED AS I HAVE MADE A PAYMENT OF Rs.1000/- ON 05.09.2008 FOR THE CARD.THE REAL STATUS OF THE CARD IS THAT I HAVE ALREADY ASKED FOR THE SETTLEMENT FOR THE CARD SINCE MAY 2008. DUE TO THIS REGARD I HAVE NOT MADE ANY PAYMENT FOR THE SAME .I DONOT KNOW HOW THE BANK MAKE ARRANGEMENTS AND CONTRIBUTING THE FUND WITHOUT THE KNOWLEDGE OF THE CUSTOMER TO DEPOSIT BY CASH FOR THE CUSTOMER AND TO PAY THE SAME ON BEHALF OF THE CUSTOMER. THE BANK MUST KNOW THE RULES AND REGULATIONS TO FACE THE AFTEREFFECTS BEFORE STEPPING IN TO THE PLAY OF SUCH GAMES OVER THE CUSTOMER'S ACCOUNT / CARD A/C/ LOANS. HENCE CORRECT THINGS FIRSTAND ARRANGE TO GIVE THE SETTLEMENT AS I HAVE ALREADY SPOKEN WITH AN OFFICER NAMELY MR. SRINIVASAN FOR RS.20, 000/- AT AN EARLY DATE. OTHERWISE I HAVE TO TAKE ALL THIS STORIES FROM THE BEGINING TO THE OMBUDSMAN AND COME THROUGH THEM.HOPING A FAVOURABLE RESULTS/ REPLY FROM YOUR END AT THE EARLIEST.

I SHOCKED AND SURPRISED ON SEEING THE STATEMENT OF MY CREDIT CARD (NO.[protected]) WHICH STATED AS I HAVE MADE A PAYMENT OF Rs.1000/- ON 05.09.2008 FOR THE CARD.THE REAL STATUS OF THE CARD IS THAT I HAVE ALREADY ASKED FOR THE SETTLEMENT FOR THE CARD SINCE MAY 2008. DUE TO THIS REGARD I HAVE NOT MADE ANY PAYMENT FOR THE SAME .I DONOT KNOW HOW THE BANK MAKE ARRANGEMENTS AND CONTRIBUTING THE FUND WITHOUT THE KNOWLEDGE OF THE CUSTOMER TO DEPOSIT BY CASH FOR THE CUSTOMER AND TO PAY THE SAME ON BEHALF OF THE CUSTOMER. THE BANK MUST KNOW THE RULES AND REGULATIONS TO FACE THE AFTEREFFECTS BEFORE STEPPING IN TO THE PLAY OF SUCH GAMES OVER THE CUSTOMER'S ACCOUNT / CARD A/C/ LOANS. HENCE CORRECT THINGS FIRSTAND ARRANGE TO GIVE THE SETTLEMENT AS I HAVE ALREADY SPOKEN WITH AN OFFICER NAMELY MR. SRINIVASAN FOR RS.20, 000/- AT AN EARLY DATE. OTHERWISE I HAVE TO TAKE ALL THIS STORIES FROM THE BEGINING TO THE OMBUDSMAN AND COME THROUGH THEM.HOPING A FAVOURABLE RESULTS/ REPLY FROM YOUR END AT THE EARLIEST.

I SHOCKED AND SURPRISED ON SEEING THE STATEMENT OF MY CREDIT CARD (NO.[protected]) WHICH STATED AS I HAVE MADE A PAYMENT OF Rs.1000/- ON 05.09.2008 FOR THE CARD.THE REAL STATUS OF THE CARD IS THAT I HAVE ALREADY ASKED FOR THE SETTLEMENT FOR THE CARD SINCE MAY 2008. DUE TO THIS REGARD I HAVE NOT MADE ANY PAYMENT FOR THE SAME .I DONOT KNOW HOW THE BANK MAKE ARRANGEMENTS AND CONTRIBUTING THE FUND WITHOUT THE KNOWLEDGE OF THE CUSTOMER TO DEPOSIT BY CASH FOR THE CUSTOMER AND TO PAY THE SAME ON BEHALF OF THE CUSTOMER. THE BANK MUST KNOW THE RULES AND REGULATIONS TO FACE THE AFTEREFFECTS BEFORE STEPPING IN TO THE PLAY OF SUCH GAMES OVER THE CUSTOMER'S ACCOUNT / CARD A/C/ LOANS. HENCE CORRECT THINGS FIRSTAND ARRANGE TO GIVE THE SETTLEMENT AS I HAVE ALREADY SPOKEN WITH AN OFFICER NAMELY MR. SRINIVASAN FOR RS.20, 000/- AT AN EARLY DATE. OTHERWISE I HAVE TO TAKE ALL THIS STORIES FROM THE BEGINING TO THE OMBUDSMAN AND COME THROUGH THEM.HOPING A FAVOURABLE RESULTS/ REPLY FROM YOUR END AT THE EARLIEST.

I SHOCKED AND SURPRISED ON SEEING THE STATEMENT OF MY CREDIT CARD (NO.[protected]) WHICH STATED AS I HAVE MADE A PAYMENT OF Rs.1000/- ON 05.09.2008 FOR THE CARD.THE REAL STATUS OF THE CARD IS THAT I HAVE ALREADY ASKED FOR THE SETTLEMENT FOR THE CARD SINCE MAY 2008. DUE TO THIS REGARD I HAVE NOT MADE ANY PAYMENT FOR THE SAME .I DONOT KNOW HOW THE BANK MAKE ARRANGEMENTS AND CONTRIBUTING THE FUND WITHOUT THE KNOWLEDGE OF THE CUSTOMER TO DEPOSIT BY CASH FOR THE CUSTOMER AND TO PAY THE SAME ON BEHALF OF THE CUSTOMER. THE BANK MUST KNOW THE RULES AND REGULATIONS TO FACE THE AFTEREFFECTS BEFORE STEPPING IN TO THE PLAY OF SUCH GAMES OVER THE CUSTOMER'S ACCOUNT / CARD A/C/ LOANS. HENCE CORRECT THINGS FIRSTAND ARRANGE TO GIVE THE SETTLEMENT AS I HAVE ALREADY SPOKEN WITH AN OFFICER NAMELY MR. SRINIVASAN FOR RS.20, 000/- AT AN EARLY DATE. OTHERWISE I HAVE TO TAKE ALL THIS STORIES FROM THE BEGINING TO THE OMBUDSMAN AND COME THROUGH THEM.HOPING A FAVOURABLE RESULTS/ REPLY FROM YOUR END AT THE EARLIEST.

Dear Sir,

Fake Credit Card number [protected] issued from your bank to our residential address and same name.Mohd Ismail.

Kindly stop activation this credit card immediately as we are not liable to pay liability of this mentioned above credit card number .

We regret to inform you that from your bank credit card number [protected] in the name of Mohd Ismail Address 679

Faithfull Ganj Cantt - Kanpur. He has also mentioned my elder brother Mobile number Mobile:[protected] & elder brother mobile number [protected] also.

Kindly stop activation this credit card immediately as we are not liable to pay liability of this mentioned above credit card number .

Once again we request you to take this matter as most urgently and kindly let us know or which we remain thankfull.

Awaiting your kind reply.

Best regards
ismail

Ref : housing Loan no LBJA[protected]
I have Housing Loan from in OCt 07 but i dont get Senction
Letter for this loan.
At the contact marketing people not get any response
Rajesh Arora
[protected]

Dear Sir,
First of all i want to say that your "E-mail Us" option at your website www.icicibank.com is not opening at my PC.
It may be because of poor website you have.or good reasons known to you.it is again requested to you to look into the mail which is sent to you on dated 16.09.2008&17.09.2008 at customer care and do the needful at your earliest

Regards
Pritam Singh Kapoor
[protected]