[Resolved]  iBall — Irresponsible Company/Representatives

Address:Patna, Bihar

It all starts with a purchase o[censored]PS iBall Nirantar 621. When I brought the Newly Purchased UPS to home and opened it to found that it doesn't contain any manual or warranty paper. I ringed the dealer, he said in case of any problem evaluation is done by the bill. I became suspicious and called iBall's HO (mumbai). To my surprise, they said they don't provide warranty papers but they do give manual in the box. They gave me their Patna official Mr. Nilesh Mishra contact number to further enquire. I called him to only listen " You have just purchased a UPS not the whole world, so don't exaggerate this matter".

Now my question is, Does this behavior of iBall representatives justify that they don't provide any warranty details in their product? How will they evaluate a product if anyone produces a fake bill for an out of warranty product?
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Aug 13, 2020
Complaint marked as Resolved 
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hi sir good morning my name ajit kumar maurya
i have a request in my i ball bt 36 i stereo ...i bought this product in margao in goa ...and i'm live now in varanasi utttarpradesh ...before four month my bt 36 i is not working i went a varanasi i ball sarvice center ...and i get my for repair but not given me any responce this time what can i do sir pl's help me ...and call my mobile no [protected] my my [protected]@gmail.com

iBall Pen Drive — complaint against not give new pen drive

sir ,
i have purchased one i boll pen drive worth Rs.400/ on 18 feb 08 with bill and one year warrainty frn ali computer lalta chwok raipur c.g without cheking it i take it ok when i reached home and attach with my p.c than its not woking i went to ali com he told i sent it to its company and then till now he has always exuse .and his attention is not to give me pendrive i politely reqested him but he had always means baahana that company did replace it
sir i don;t understand should i take violence against that person or any other way plz tell me . my cell no[protected]
I Boll pendrive not working sying plz insert a disk drive w:
i am not saticefied
good morning i am shranjeet kumar propriter of prakash Enterprises new godown maharani road gaya. i am intrested in iball brand and want to take distributor ship of magadh area(gaya, jahanabad, sasaram, dehri...etc). But no response or any call for my request through patna branch manager(mr. dipesh mishra) and national manager (mr. Nilesh Mishra) from last one month. always avoid my request and call and said that i am not intrested to given distributor ship of magadh area rather than no any dealer and distributor of magadh area last 8-9 months.can i know to you what is reason? to wrong behavior with a customer i know very well in past i am employee of BEST IT WORLD INDIA PVT LTD. and Mr. Nilesh Mishra and Dipesh Mishra had pressurised to me for giving resignation why? no any body can say? company expense to build employee and they do pressurerise to employee for giving resignation. Do you want to know what is reason?... but respected sir in present i am the propriter of prakash enterprises and want to dealing with your presious company. so kindly request and reply me what is reason to giving me distributor ship or any personal issue from my side.i want to ask what is reason to wrong behavior by branded company employee's with a customer?
i have many voice recording's by me and patna branch manager(mr. dipesh mishra) and national manager (mr. nilesh mishra) for proof
please think and say what is being wrong with your presious company.

shranjeet kumar
i have purchase i ball earphone from safezone g'nagar sec 11 before 8 months ago . before 15 from now approx i have given my earphone for replacement because it was not functioning properly so they took me iball service station g'nagar which is alsp there in g'nagar now the service center guy asked 25 days to replace the product or to be repaired.after few day i went then he had given me used & damage Peace i again given back the earphone than after some days i again went service station & he had give me working peace but right hand side earphone is to working properly, so this kind of problem shouldn't happen with i ball . please take some necessary step against those guys . or give satisfactory service .

ankur naidu
(M) [protected]
Third class service from i-ball amt branch, pen drive sent for replacement, 2 months passed still not received. When asking for replacementt he said no time to send. be alert from i-ball.

iBall Service Center Sahidnagar — not repairing properly

i am using iball smps ups mouse & keyboard.but when i got damage in smps & ups i ve to run a lot for it because they are not repairing it properly .firstly i run for my smps &ups for 3-5 times & next is that within warrenty period i went for my ups repairment but they delayed me by saying they don't ve parts. but when a huge damage happens to smps i went there ;while they charged me RS350 due to lapse of my warrenty for 2-3days before damage hapen.similarly,incase of smps they ve repaired it once but not properly as it shows shock & defect,again replaced it which is not a well repaired one and i again face similar trouble for which i run there.it is a wastage of time ,patients,and money.
Dear Sir,

I have Iball UPs but it has problem that same was not charge so that unble to work properly, So I want to book the complaint for the same, further requested kindly arrange to send your engineer to solve this problem

Pravin G. Joshi
Cell no. [protected]
Dear Sir

I am professional in a MNC company, Buy I ball vibe wifi in Sep-12, But I faced many problem in this mobile, And now from last 2 months I am facing problem is, if mobile gets switch off either by low battery or manual switch off, it is not switch on after many trial in 24 Hrs. So please suggest what I have to do. Because it is not easy for me to come at Service center.

Jishnu raj .T.S
CELL NO:[protected]
I purchased Iball Slide 6318i through an online dealer and it got delivered to me on 20/07/2013. On the very third day of its operation ie 23/07/2013, Bluetooth and Wifi stopped working. On 25/07/2013 I went to Laxmi Nagar's (Delhi) Iball service center and submitted the tablet. My Serial No. for the submitted tablet is A[protected] and Document No. is[protected], Its been 35 days and no matter the how many no. of times i call your service center all they say is to confirm again after 2 or 3 days. Laxmi Nagar's service center working staff mentioned me that they have sent my tablet to Okhla branch. So i contacted the Okhla branch and all i got in response were fake promises.
I would highly appreciate it if you could look in to the matter.
I purchased Iball tablet 3G slide 7271 from Vijay Sales, Pimple Saudagar on 13/07/2013. After couple of days, tablet shown the restart and hanging problem. alos screen is not showing.
Then i went to Pimpri Iball service center(Best IT World private limited, Pimpri) and submitted the tablet. My Serial No. for the submitted tablet is [protected] and Document No. is[protected], Its been 60 days and no matter the how many no. of times i call your service center all they say is to confirm again after 2 or 3 days.
service center working staff mentioned me that they have sent my tablet to pune branch and sometimes says came back to service center. I have already 3-4 time visited the service cenre and even they didn't give me rersponse. same thing is happening with multiple customer at the same service center.So taht maean all i got in response were fake promises.
Please take the corrective and strict action otherwise i will put the complaint againt IBall and pimpri service center and their staff for this.

iBall — delivery not on time and damaged

i gave my phone iball andi 4.3j+ on 24 sep in kota service center but till i have no phone coz they said to me that battery which given by you was not yet replaced or i saw my phone in very bad condition due to which i havnt accept it was highly scrached nobody says that my phone is just 5 months old

they are asking me to accept that much damaged phone. how can i? I gave them a phone in best condition.

I bought a i ball mobile for rs 3500. 3 weeks before, the mobile has touch screen problem. when i asked for replacement to shop person. he said, he will not replace. this is a bad experience from i ball product, i would request the i ball company to replace me new one.
Hi iam Murugan;
I purchased Iball tablet Slide 3G 7271 from Flipkart, Still didnt cross the worrenty prioeds.Still my tablet cross the warranty periods, in this gap I face the display pblm in nov month -13 that time I can’t able to reach any service center, finally 2 months gap after relished the complaint in online M/S Big fix and contact me and correct the issue on 7th Feb-14 (they took 3weeks time to solve the issue with 3700Rs bill no-22263). Then again I faced the same issue while working in hand (if you have doubt pls check my tab, you found any marking or you proofed I can ready to pay for that) regarding that again I met BIG FIX and hand over my tab for work, now again they quoted 2800Rs for correct the issue (job order no-140207/13).
Regarding that I asked to correct this without chargeable, but for that they answered From Iball don’t expect any warranty claim for spares,
I understand one thing strongly from your side (Iball communication) If we trust about your service center you make us a fool.
So how can I purchase and recommend to others
My only request is pls solve my pblm with warranty claim, or collect my tab and refund the amount

My contact Address - [protected]@gmail.com - [protected]
my iball tab deposit on 08.02.14 but no reply from iball service person
mr jagdish shetty not capable to speak with customer, please refund my amount, my iball tab twice failed with in 12 months, very poor service in mumbai
hi i nitin
purchased iball tablet of 9.7" . i used 5 times in whole year. after that it stoped charging.
when i give to their service center, everyday they are telling me after 1 week from 20 days . pune.

engineers can't find faults, they are working on trial bases.
i[censored] can, nt make good product pl stop making and troubling customers.
pl replace my product.
nitin rave : [protected]
This is a feedback which I hope you will consider seriously. I have
submitted my i-ball 9702 slide tablet for repairing on 24/03/2014 at
Pune service center and received the receipt also. They told me that
they will me on 25/03/14 and tell the estimate. I waited for 3 days, but
no call. Then I called them. First thing is that they don't receive
phone calls. After receiving my call on 27/03/14, they told me that they
will call me by evening. I again waited for two days. Again when I
called on 29/03/2014, the same answer from them. Till today I even
haven't received any call from them, then forget about repairing and
servicing. If this is the treatment a customer receives, why will he
again purchase any i-ball item and will not suggest the same to his
friends and relatives. On 23/3/2014, two other people were telling me
that they are continuously coming to that service center for 5th or 6th
time and getting no response. It means that it is not happening with me
alone but with others also. I thought I should report this to you.
Please help me in getting back my tablet. I hope positive treatment
from your side.
My Customer Receipt Number is :[protected]
Dated : 24/03/2014
Prakash Devale
As per I purchased iball Lappie 4 port hub USD 2.0 Model number Piano 423 on[protected]. According to seller I got 1 year warranty. Today I went Nagpur situated iBall service centre for to show this piece. According iBall Service certre I already opened this port that's why they are unable to replace or repair this port and they are telling there is mark in screw. But Truth is that I did not open this port and there is no any visible mark on port screws but they are arguing with me.

Please solve my query as soon as possible.

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    +91 71 2224 4074 [Nagpur]
    +91 40 3299 4948 [Secunderabad]
    +91 22 3081 5100 [Registered Office]
    iBall Address
    87, Mistry Industrial Complex, MIDC Cross Road "A" Andheri (E), Mumbai, Maharashtra, India - 400 093
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