[Resolved]  ICICI ATM — icici ATM Complaints - Lost Rs. 3000

Dear Sir,

sub : Did not receive amount from ATM after Failed Transaction. dated on 10 june 09

I had made a failed transaction at an ICICI ATM ( ATM ID : S1CW3817) at Kaloor, Kochi - kerala on 10th JUNE 2009 for Rs. 3000/- . All I received was a message stating ‘TRANSACTION DECLINED ’ and I didn't receive the amount .
After that I went to the HDFC Bank ATM at Kaloor, Kochi - kerala and made a withdrawal for Rs. 3000/- and the HDFC transaction was successful and I received the amount 3000 .
When I checked the online account statement I noticed that the amount of first transaction has been deducted from my account. I request you to kindly look in to this and take steps to reinstate the disputed amount at the earliest.

Account Details as given below..

Name : NISHAR.T.M
Account Number :[protected]
Branch : Irinjalakuda, Kerala
Mob No :[protected],[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

From 09.07.2009
S.Manikandan
560-562, Anna Salai
3 J- Century Plaza
Teynampet
Chennai- 600 018 - Cell No : [protected]

To

The Branch Manager
State Bank of Trivancore
Alwarpet Branch, Chennai – 600 018

Sub : undrawn debit amount has to be credited – reg
Ref : SB A/c No : [protected] – Card No:[protected]
State Bank of trivancore- Alwarpet Branch

Dear sir

With reference to the above on Tuesday 07.07.2009 between 9.15 A.M to 09.45. A.M I use to take amount of Rs. 13, 000/- in ICICI ATM Booth. Which is situated in Century Plaza Complex - at # 560-562 Anna Salai, Teynampet, Chennai –18. By that time the Due to voltage fluaction the system got HANGED UP so the cash was dropped into the ATM box itself Printed Statement also not get on it. Once again I Tried and with draw a sum of Rs 12, 000/- & Rs.5, 000/- at next ATM Machine in the same complex itself. This transaction money I got it and No any Printed statement came from the maching. For making the complaint through phone also not possible since the phone Out off order in that booth. Where as in my SBT Account that the amount of Rs. 13, 000/- has been debited. In general the amount automatically credited with in 48 hours. Till now the said amount not credited in my account.

Kindly do the needful

Thanks & regards


Sundaramurthi Manikandan
Accounts officer
Degremont Ltd
CC : State bank of Trivancore – Teynampet Zonal office (GM ATM)
State Bank of INDIA – Rajaji Salai Branch (GM ATM)
ICICI bank teynampet branch

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information