ICICI — Harrasment

Address:Bangalore, Karnataka

ICICI collection agents have been harassing me and my family. As we are not able to do the payments as we lost 2 of the family members who used earn and support the family. We sold all small jewels we had and ready to pay all that we can. they dont listen. we said we are ready to face legal charges. but they are not following that but started harassing.

I am not sure how to escape these harassments. If they continue there is no option other than suicide for my family and ICICI is responsible for this.

I will disclose all my details when I die. I am preparing all the documents and recordings.

Please help me, my family and all others that are going through humiliation and harassments from the illegal people by ICICI.


thanks,
Loaner.
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Reference Loan Account no. LPDEL[protected]

In latest letter i have been told about the conditions of the loan and other details. They have also refused to accept that the Field executive whose name was Gaurav abused me or harrased me. I am really annoyed by the communication they have sent me which nowhere mention the apology.

When i talk about the ECS it had some Technical problem which i am not aware of and even their executives never gave me a solution on the same. Their exectives only collected payments and few times they had collected bouncing charges i.e. Rs.225 which is not applicable in such cases(Technical problem).

All i expected was an apology for such a harrasment but i feel that there is no use.

You can do what you want to do and i will do what i should.

Regards
Bharat Singh
Dear Mr. Singh,

We're sorry to hear about your experience. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.
Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2448935' in the subject line.

Regards,
ICICI Bank Customer Service Team.
Hello ICICI,

This is with regards to the harassment that I am going from the past 3 months from calling who are calling me (during ODD HOURS) and tell that they represent the PRESTIGIOUS ICICI Bank. (Please call on [protected] for loan details)

I had taken a 2 wheeler loan from ICICI Bank in 2006 which I paid as per the tenure. I always used to keep sufficient funds in my account all months for the EMIs. Once the loan tenure is over, I started using the bike as my own as the loan is successfully matured and settled. I even called the Customer Care for my NOC and I was assured that the NOC would be mailed to my postal address which I never received.

Now its 2013, after 7 LONG YEARS all of a sudden ICICI has wokeup from a long sleep, I received a call from a person who said to be representing ICICI Bank and my 3 EMIs are pending. THE STRANGE THING IS WHOEVER CALLS ME IS NOT READY TO TELL HIS NAME AND EMPLOYEE DETAILS even after asking them repeatedly. They keep on calling and ask to pay the pending amount (Rs. 5000) and also threatened me that "IF I DONT PAY, IT WOULD NOT BE GOOD FOR ME". Is this the response that you expect from a normal person when asked for name and Employer details. I dont think ICICI is hiring such an UNPROFESSIONAL, UNETHICAL AND COUNTRY PEOPLE to represent themselves in the market.

I would to inform one of the incidents that happened. One afternoon a guy called me and informed that he is representing some AGENCY OF ICICI BANK. When I asked him for his NAME and the NAME OF THE AGENCY, he denied and he aroused to such an extent that he said the below words to me "I WILL NOT GIV U ANY INFORMATION. JUST LISTEN TO ME, GO AND PAY THE PENDING AMOUNT ASAP ELSE IT WOULD NOT BE GOOD FOR U. I WILL DRAG U TO THE POLICE STATION, I KNOW THE COMMISSIONER OF THIS CITY, WHAT DO U THINK OF ME HA". These were the exact words told by that UNKNOWN UNNAMED GUY and this is the same told to all my family members whoever picks the call without even respecting the Gender. If this is not THREATENING and HARASSMENT, then what is it ??????

One more funny thing "THEY DONT EVEN KNOW WHETHER THEY ARE SPEAKING TO THE RIGHT PERSON". It is very unfortunate that ICICI has come to such a stage that they are hiring such a low class agencies.

My Question is, what was ICICI Bank doing all these 7 years??????. I[censored] calculate the Rate Of DEPRECIATION of the 2 wheeler today, it may not cost more than 2000 to 3000 rupees and they demand me to pay 5000 though my loan is settled.

ICICI is one among the most harassing banks when it comes to RECOVERY. So was the Bank waiting all these 7 years for me to pay the amount once again which I have already paid.

All the viewers please suggest me what to do in this regard and what is the solution for the HARASSMENT and THREATEN that I am facing day in and day out from these unethical people. Awaiting for a positive and customer friendly resolution from ICICI if possible.

Regards,
A Tortured Customer

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