[Resolved] ICICI — Amount has been debited without my knowledge | |||
Dear Sir/ Madam, I am holding an account with ICICI Bank (A/C[protected]. Every month an amount of Rs.1000 for Reliance Mutual Fund been debited from my account, apart from that there is no deduction. I am just wondering how the amount of Rs. 1700 is debited from my account. Below are the details. 22/09/2011 NFS/CASH WDL/22-09-11/08:03:55/0 DR INR 700.00 12/09/2011 NFS/CASH WDL/12-09-11/03:33:16/0 DR INR 1,000.00 I request you to kindly look into the matter or just let me know from which area ATM the amount has been deducted. Thanks a lot in advance for your co-operation. Regards, Vikas W Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Mr. Selvamani.S,
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service'. Request you to provide the relevant details of your account and the card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service'. Request you to provide the relevant details of your account and the card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Hi,
We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
Hi
I didn't receive any call from your end, Can you please call me on [protected] and resolve the issue at the earliest.
Thanks a lot in advance for your co-operation.
Regards,
Vikas W
I didn't receive any call from your end, Can you please call me on [protected] and resolve the issue at the earliest.
Thanks a lot in advance for your co-operation.
Regards,
Vikas W
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ICICI Bank Ltd — Amount debited from my account without my knowledge
On 10th June, Rs 8649.45 had been auto debited from my account against the credit card number [protected] without my knowledge. This card is not pertaining to me. Immedietly on 10th June I lodged compliant on customer care through phone banking and enquired the details. The customer care department asked to call on 11th for further details. When i enquired on 11th june they have not responded and disconnected the phone ruthlessly. Then I straight away went to my ICICI bank branch ( Mission street, Pondicherry ) and gave a written complaint for details. After I lodged the complaint, they have communicated that we will receive a complaint number through sms on 11th evening. I had waited upto 12th June 2009 afternoon but no complaint number received. Then again I went directly to the bank and enquired for the details. There was no response and the treatment was very bad. Again we gave second complint letter and the communication from bank office is " THAT CARD IS IN YOUR NAME ONLY WE DON'T KNOW ANYTHING AND WE DO NOT KNOW WHAT TO DO AND YOU HAVE TO CONTACT CREDIT CARD DEPARTMENT. "Then I went to credit card department and came to know that the card is issued on the month of May’09 through blue dart courier. I asked for the details of POD number of the courier and my proof which I given for the card received. But no proof has been shown to me. And the treatment from the bank is also not be good. thay replayed that it is not updated in system.