[Resolved]  ICICI Bank ATM — AMOUNT DEBITED FROM MY ACCOUNT BUT CASH WAS NOT DISPENSED

On 01/07/2009 I tried to withdraw Rs. 5000/- from ICICI Bank ATM [ S1CW2847 ], Ambedkar Chowk, Aundh-Khadki Road, Pune from my State Bank of India saving A/C No.[protected]. I got "TRANSACTION DECLINED", "UNABLE TO PROCESS", "TXN NO: 4084" slip.

I surprised when I came to know that amount is debited from my account i.e. showing withdrawal of Rs. 5000/-. Therefore, I would like to request you to the needful so that the amount (Rs. 5000/-) shall be credited back to my saving SBI saving account, at the earliest.

I went to the SBI Bank to lodge a complaint, he said you have to lodge complaint to ICICI bank and ICICI bank is saying that SBI has to take the complaint. So I dont know what to do. So please take this complaint as soon as possible and resolve the matter.

Thaning you,
Sanjay kumar Sahay

BITS-Pilani, Goa campus
Goa
E-mail: [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

at about 08.20 pm yesterdat I have used atm machine NANA Peth pune, Made complain in complain book provided near machine for Rs 6000/- (six thousand) amount deducted from my account but money does not come out. At that time I do not remember account no. I have written login id kindly look into the matter and back money in my account.[protected]
mobile no.[protected]
Dattatray Bhoga
Dear sir,
On 16th sept.2011 at 09:20 hrs, I used my SBI ATM card( A/c no. [protected];Refinery Township Mathura, code-6228) to withdraw 10, 000/ ( Rs. ten thousand only) from ICICI ATM Panipat Refinery Township, Panipat (ATM ID S1CW4970). But your ATM machine did not release the said amount while amount was debited from my acount A/c no. [protected];Refinery Township, Mathura, code-6228.
Kindly check and credit the amount into my acount.
With regards,
Manoj Kumar Singhal
Mo. no. [protected]
email id:singhalmanoj.[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information