ICICI Bank — atm discrepancy complaint

Address:Delhi

8-4-2013, i am trying to withdraw 10,000.00 (at 8:30 pm,[protected]from union bank atm, tilak nager near reliance fresh outlet, but the money did't come out of the machine(atm machine giving error : "ENTER MULTIPLES OF HUNDRED"), later i withdraw 12,000.00 from icici atm, vishnu garden, with sucess tracastion. leter i check with my account, i was shocked the unsuccessful transaction is debited from my account(10000/-). how it is possible. please credit my money to my account quickly. i hal made complaint on customer care with reff no: sr[protected] .

[protected]

[protected]i received sms from bank regarding my complaint, which says he disputed transaction is successfull. how it can be, when i was trying , ATM says "enter multiples of hundred". how can atm dispense the cash if error is coming .
i want my money back.

Regards,
Navpreet singh
[protected]
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Dear Mr. Singh,

We are sorry to hear about it. We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

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