[Resolved]  ICICI Bank — Loan not closed even after settlement

Address:Bangalore, Karnataka

Dear Sir/Madam,

I humbly request you to help me in getting justice.

My name : SADANANDA H.R

My ICICI BANK LOAN ACCOUNT NO: LPBNG[protected]

I had taken a personal loan of Rs.100000/- (One Lakh Only) from ICICI bank. Due to recession there was a huge fall in my business & i could not continue paying my emi's, here is when i got an offer from ICICI bank team to settele my loan at Rs.60000/- & they issued a settlement letter for the same Ref-(T32/PL/BLR/173743/[protected].

In which it says that i have to pay it in two installments ie.

1st installment Rs 25000/- on 30/06/09
2nd installment Rs 35000/- on 30/07/09.

I tried to arrange money but failed to do so & i decided to pledge the little left over gold that i had & arranged Rs 25000/- on 30/06/09.

But days were getting worse in my business & i totally failed to pay the balance money before my due date given to me. But during the course i kept my self close to the bank employee by name Mr.Raam & i was updating my status. Finally the due date crossed & they kept silent. Further i followed it up frequently & took further extension period for the balance due from the concerned employee verbally.

Then after almost one year i got a call 0n 27 August 2010 from a collection manager from ICICI bank stating that my PL has to be closed immediately & told me to pay the balance amount ie Rs 35000/-. i accepted for it & he gave me an option to pay in two splits.When i asked him about the closure letter he said that for settlement we do not get closure letter but we get NOC & to get NOC the due amount needs to be paid first & he promised me that the same old settlement letter stands good for the same.

But i clearly told him that there is a clause stating that if i do not make full payment before 30/07/2009, the the settlement letter given to me will not be valid. but he said that not to worry since i will be having the payment paid receipts which will sum up to Rs.60000/- ( My settlement amount) i will have full rights to get my NOC by showing the receipts.( Receipts Nos[protected]Rs.25000/-,2)[protected]-Rs.25000/-,3)[protected]-Rs.10000/-)

But now when i get back to them for my NOC they are saying that what ever i have paid is gone for my loan repayment & not for settlement.I am already in deep financial crunch & ICICI is further expecting more money from me to close this loan.

I humbly request if anybody could take action on this issue & help me to get my loan closed. Because of this my name has gone to CIBIL and my life is in real mess.

Please help me.

Thank & Regards

Sadananda H.R
email id: [protected]@gmail.com
91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience.We have made note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards, ICICI Bank Customer Service Team.

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