ICICI Bank — Debit of money from account -Money not rceceived from ATM | |
I am having Salary account in Noida Sec61 branch. I tried withdrawing money from my debit card from other bank ATM ( Punjab national Bank ATM at MIG Flats Market, Rajouri Garden, New Delhi -110027)on 5th Dec, 2008 First I tried withdrawing Rs 8000/- Money didn't come nor did ATM slip but transaction timed out message dispayed on ATM machine I again tried withdrwaing Rd 8000 but same thing happened. Immediatley after that I recievd two SMS( at 11hrs 43 min 32 sec & 11 hrs 45 min 13 sec) on my mobile that each mentioning that Rs 8000 has been debited from myaccount . On checking my account statement online, i verified the sane, and logged comliant with ICICI SR 88545774 on 5th dec 2008 and i was assured that request will be procesed in 8 working days. Again i followed up and this time on 18th Dec 2008 i recived mesage that " We have initated a chargeback process on paying bak for Rs 5000" requesting me to wait for 12 more days. I followed up with cistomer care and they said that SMS of Rs 5000 ( instead of Rs 16000) was sent by mistake and siad that it would max be done by Jan 03 2009. I logged a call again on 07 Jan 2009 SR 92288441 but still nothing has been done Its been more than a month that my Rs 16000 is stick up Kindly arrange to get it released with confirmation to me immediately as I can't affoerd further delay Was this information helpful? | |
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I live in Indira Nagar in Bangalore. The Primary USP of ICICI bank was the large number of ATMs spread throughout the city. But their new ploy seems to be to close all the ATMs and just keep the ATMs near the Bank branch open. What is the purpose of ATMs when you have to go all the way to the bank just to access the ATM. And of late the frequency of ATMs having no cash is increasing alarmingly. It is either that or there is no power at the ATMs. How is it possible that none of the four ATMs in the Kormangala branch had cash today morning? This is very irritating!!!
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ICICI Bank Complaints - Debit of money from account -Money not rceceived from ATM
I had an account in ICICI Bank & I did an ATM withdrawl from CITIBANK ATM on 8th Feb 2009 at about 6.30pm.But there is some problem with that CITIBANK ATM of Sector-18 Noida, I was Rs 12000/-withdrawn from that ATM, but I was able to collect 5000/- Rs.only, and rest 7000/- Rs.taken back by ATM and my withdrawl slip showed 12000/- Rs debited. I had complaint on Citibank customer care, they told me, they can't do any help of me. I had complaint on My bank(ICICI Bank) Customer Care, he told me that I am forwarding you compain (SR[protected], we will get back to you after 8 working days. After 8 working days, when I contact customer care, they told me your amount can't refund. But I debate they said, we will foward your compain (SR[protected] to higher authorities. Please advice me what should i do now, so that I can get back my money
I had an account in ICICI Bank & I did an ATM withdrawl from CITIBANK ATM on 8th Feb 2009 at about 6.30pm.But there is some problem with that CITIBANK ATM of Sector-18 Noida, I was Rs 12000/-withdrawn from that ATM, but I was able to collect 5000/- Rs.only, and rest 7000/- Rs.taken back by ATM and my withdrawl slip showed 12000/- Rs debited. I had complaint on Citibank customer care, they told me, they can't do any help of me. I had complaint on My bank(ICICI Bank) Customer Care, he told me that I am forwarding you compain (SR[protected], we will get back to you after 8 working days. After 8 working days, when I contact customer care, they told me your amount can't refund. But I debate they said, we will foward your compain (SR[protected] to higher authorities. Please advice me what should i do now, so that I can get back my money
Hi,
I am having my salary account on ICICC bank in chennai.On 1st of April 2009 i used citibank ATM and tried to get Rs 9000 but the message i got from ATM is "Machine is temporarily out of service".But the next day when i checked my account in internet banking it said the amount got withdrawn.Then i called customer i launched a complain on this with SR[protected], the reply i got was it would take 8 working days to process.Then on 16th April 2009 i got a message "We have initiated a charge back process and it would take 12 working days to process".This is absolutely ridiculous that my money of Rs 9000 which is being struck in bank people.We are from middle class family and each penny is earned from our hard work and when someone cheats us it is very bad.Please help me in this regard...
Regards,
Ananthanarayanan.T.A
I am having my salary account on ICICC bank in chennai.On 1st of April 2009 i used citibank ATM and tried to get Rs 9000 but the message i got from ATM is "Machine is temporarily out of service".But the next day when i checked my account in internet banking it said the amount got withdrawn.Then i called customer i launched a complain on this with SR[protected], the reply i got was it would take 8 working days to process.Then on 16th April 2009 i got a message "We have initiated a charge back process and it would take 12 working days to process".This is absolutely ridiculous that my money of Rs 9000 which is being struck in bank people.We are from middle class family and each penny is earned from our hard work and when someone cheats us it is very bad.Please help me in this regard...
Regards,
Ananthanarayanan.T.A
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