[Resolved]  ICICI Bank — Internet Fraud (Money transferred my account)

Hi,

This is to bring to your kind attention that today I had experienced major cheating case and under which somebody has taken out Rs. 5,50,000/- from my current account (no.[protected] lying with ICICI Bank (Guru Harikishan Nagar, Paschim Vihar - II Branch). Actually, what happened, on 29th August, I got an email from ICICI Bank asking me to verify my username and password just to avoid any future misuse of my current account. In response to this, I sent my complete account information and never received acknowledgement from ICICI Bank.

Today, when I went to check my transaction in ICICI Bank then found that somebody has taken Rs. 5,50,000/- from my account. Upon further checking, I was told that primarily this money got transferred few accounts in Mumbai and I have that complete information about this fact. Now, the problem is, Bank is not ready to co-operate with me as a matter of fact they are not at all bother to listen my case. My sincere request you to please look into this as I belongs to middle class family and have small business setup, help me to recover my lost money.
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Aug 14, 2020
Complaint marked as Resolved 
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perosnnel — ICICI bank internet fraud

From my account in ICICI bank a, most 1lakh Rs online transferred to some other account. I was asking details to ICICI bank but they were not able to give me the beneficiry account details up to 3 days and finally I lost my money. I have done FIR also but i am not getting any updates and I have almost lost my money.
Dear Mr. Mahinda,

Kindly write to us at [protected]@icicibank.com, with the subject line as 'Customer Service - Net Banking'. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia sayeed
Office of the Nodal Officer
ICICI Bank
Hi, we're from ICICI and are sorry to hear about your experience. This is a scam called "phishing" wherein certain individuals/entities solicit, through e-mail, personal information like Internet Banking User id, passwords, credit / debit card numbers, bank account information, or other personal and sensitive information from unsuspecting customers. Clicking on the link or even pasting it in the address bar of your browser will take you to a fraudulent site. This fraudulent link will normally not have the padlock sign in the tool bar which will discriminate this site from our genuine site ( icicibank.com ) Please visit the 'Safe Banking' section on our web site for "Safety Tips" and more information on a secure online banking experience. Further, we request you to immediately lodge a FIR or complaint with the Cyber Crime cell or local police, giving them the complete details of the case. We request you to forward the scanned image of the complaint to us at [protected]@icicibank.com with your account number. We will extend our full co-operation and assistance to the Cyber Crime cell in their investigations.
Sir,

I also gat victimised by icici bank., lost Rs 62000.00 by updating my details through online.

Have you got your money back?
Hi,

even i experienced this internet fraud where 1.5 lacs were transferred from accoun to 3 unknown icici accounts via 5 transactions.
i have reported this to icici bank on 19 september 2009. I will be reporting an FIR tomorrow.
I believe ICICI will refund me the fraud amount after their 30 working days investigation period.

in my case, i had reported the phishing email to icici bank. but i didnt receive any acknowledgement.

Yogesh Satra.
I am having saving’s account with ICICI bank, M.G road branch, On 29th august, 2009, I was trying to withdraw the amount from ATM. But, I could not able to with draw the amount. But, I had enough money around 85, 000 rupees. Later, I contacted ICICI bank I was found that there were no money in my account. Later, I found that entire amount 85, 000 has been taken from my account illegally by some outsider through online. Someone, transfer the 85000 rupees to some account from my account in 2 transaction as 50, 000 and 35, 000. Totally, 85, 000 rupees has been taken from my account through online facility available on ICICI bank on[protected]. Complaint already launched. Since, one month no updates heard from your side. I can say one thing all of you guys better forget your money, ...it won't be back to you. I knwo whateever the amount transfered it is indeed a another ICICI bank number. This is bull where the bank does not know where they are and who they are . but they are the customer of icici bank. I still beleive it is a nexus between the ICICI bank call centre employee and fraudster who is also ex-ICICI bank employee. Why i am saying just think about whether you and me can ever can open a SB account without any authentication. They will ask alll documetment pancard, DL, address proof. But, fraudster just like that to commit this fraud they open 1000 of false SB account for these transaction. i am sure this won't be possible without the insider help. Nobody can breach the security unless you know the security set up of the any system. Just you and me cannot just transfer the amount even i may know your personnal details. Definitely some insider help may be their, without them they cannot just like that transfer the money.
Hello,

I the undersigned have an account with ICICI Bank and I access it through online to check my balances either from my office or home.

On 6th of September, I got a call from a ICICI person, I forgot that called person name, who claimed to be calling from ICICI Bank and further said, since he asled for URN number, First time i didn't get this number after he calling another 15 mins i got this number, again he calling asked that number. i gave that number

Later in the eve, when I got sms from icici bank to know that an amount of Rs 30000/- has been withdrawn from my account, I immediately got in touch with ICICI Bank customer service, who informed me that money has been credited to 1 person's account, who are also ICICI Bank customer and he freezed their account for any transaction ad also informed me that I would 100% get back my money since money is mot available in the beneficiaries account which was freezed. He informed me that ICICI Bank would carry out an investigation which would take appx a month time and also blocked my internet banking user id and advised me to register a complaint with cyber crime cell which I carried out.


With Regards,
MANI K
([protected])

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