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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I am working with American Express. i have my corporate account with ICICI. I wish I could change it to any other bank. My wallet was stolen, my pan card, ICICI, HDFC debit cards and my HDFC credit card were stolen.
I went to my nearest ICICI branch at B2 Janak puri, New Delhi and i was given a treatment like i am a deep . I hate ICICI since that day.
I had no source to withdraw money, my bills were on my head and i did not know what to do. I went to ICICI branch and told them the situaion i was in. they just took me as another customer and sadi that they can do nothing. this was a heartbreak.. and i hate ICICI. I asked for a Insta Card so that i can withdraw money from ATM. I was told that they dont have a stock. this is an extremely worst example of customer service.. may be ICICI needs to think a lot about people before recruiting them.
I know what customer service is, cause I'm working with American Express, which is no 1 in customer service.
plz ICICI act and rectify your errors...