[Resolved]  ICICI Bank — ICICI Demat account is not opening

i have applied for an Demat Account 3 months before in ICICI Bank, Ashoka Branch, Rohtak-124001 Haryana, and since then i am facing problems,. earlier the bank people name Pawan has told that the photo is not matching with the Pan Card then you have to make a new pan card, i have done the same and submit the copy of the new pan card 1 month before but not getting any reply, every time they are giving non satisfactory reply and saying it will be open with in 1 day or two, they are neither giving my documents back nor opening the account, i have talk to his senior name is Sandeep Wasan, but he is every time saying that it is a procedure of bank and i can not do anything, i dont understand if they can not do anything then why he is sitting there, now he is not even picking my phone calls if picks then i have got response that i am his junior and he is busy in meeting you call later, now 3 months has passed on and i have suffered loss who will be responsible for this.
please if any body can do something please do, phone no for the Pawan is [protected] and for Sandeep Wasan is [protected].

i hope my problem can be solved, please reply on my mail id [protected]@gmail.com