[Resolved] ICICI Bank — Online Transaction | |
My name is Adarsh and i request you to solve my problem,because on 8th of june it have been done online purchasing from future bazaar from my A/c of ICICI Bank of Rs.1,40000(one Lac fourty thousand) without my knowledge,I have already registered FIR as well Complain in BANK(SR[protected].and send FIR copy to Debit Recon team they given me time for 8th july which have already gone and Debit Recon team did not make a single call to me. So plz help me . Regards Adarsh [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
I have transferred Rs.2000/- for my ICICI Pru Life policy 03889019 by using online transaction process from http://www.iciciprulife.com/public/default.htm. I have got info that the transaction is failed from http://www.iciciprulife.com/public/default.htm. But Rs.2000/- is deducted from my ICICI Bank saving account[protected] for paying the premium of 03889019 policy. When I asked ICICI Pru Life customer care, they are informing me that they haven't received any amount for premium of 03889019 policy. When I asked ICICI Bank, they are informing me that the money is already transferred for the premium of 03889019 policy. Both ICICI bank and ICICI pru life are playing with me. And they are not even helping me to solve this problem. I don't know what to do. And I got mental pressure, because of this. Please do the needful.
Reply
Dear sir
A fraud ONLINE transfer of RS 47000/- has been done on 20/08/2009 from my A/c (a/c no –[protected] to below account
1.[protected] Pranav Ashok Kansara ( Goregaon, Mumbai ) 47, 000
In ICICI BANK as said by just issued a SR No[protected]
To Transfer the money following Information is required which is best of my knowledge I have never shared any of the following details with anybody (1. Login ID, 2.Login Password, 3.Transaction password & 4.Registration & Confirmation of payee on my mobile no, 5.few series of number related to alphabates on back of debit card).
Nobody from Bank Employee want to give the information in writing that fraud has taken place & only told you have to wait for 30 days Inquiry which is going on.
I went to ICICI Bank, Manjalpur & Racecourse Branch, Vadodara, and I have contacted the Manager and he said the same.
I filed a complaint in cyber crime branch, Mumbai.
On 19th September two person of icici bank came and told me that your problem resolved and u can get ur money within 45 days and till date I do not rec. any refund from bank.
I went to ICICI Bank, Manjalpur & Racecourse Branch, Vadodara, and I have contacted the Manager and he said the same.
It is nightmare for me after losing the money. I was keeping that money for my home renovation so please take necessary action as soon as possible. It will be grateful to me.
If anything happen to me the ICICI Bank is held responsible for that.
I need your Intervention & support to resolve the issue & get back My Hard earned Money at the earliest.
Yours sincerely
Mr. Jainesh Modi
Mo: [protected]
Email: [protected]@rediffmail.com
A fraud ONLINE transfer of RS 47000/- has been done on 20/08/2009 from my A/c (a/c no –[protected] to below account
1.[protected] Pranav Ashok Kansara ( Goregaon, Mumbai ) 47, 000
In ICICI BANK as said by just issued a SR No[protected]
To Transfer the money following Information is required which is best of my knowledge I have never shared any of the following details with anybody (1. Login ID, 2.Login Password, 3.Transaction password & 4.Registration & Confirmation of payee on my mobile no, 5.few series of number related to alphabates on back of debit card).
Nobody from Bank Employee want to give the information in writing that fraud has taken place & only told you have to wait for 30 days Inquiry which is going on.
I went to ICICI Bank, Manjalpur & Racecourse Branch, Vadodara, and I have contacted the Manager and he said the same.
I filed a complaint in cyber crime branch, Mumbai.
On 19th September two person of icici bank came and told me that your problem resolved and u can get ur money within 45 days and till date I do not rec. any refund from bank.
I went to ICICI Bank, Manjalpur & Racecourse Branch, Vadodara, and I have contacted the Manager and he said the same.
It is nightmare for me after losing the money. I was keeping that money for my home renovation so please take necessary action as soon as possible. It will be grateful to me.
If anything happen to me the ICICI Bank is held responsible for that.
I need your Intervention & support to resolve the issue & get back My Hard earned Money at the earliest.
Yours sincerely
Mr. Jainesh Modi
Mo: [protected]
Email: [protected]@rediffmail.com
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