[Resolved]  ICICI Bank Car Loan — Unnecessary arrassmant

Address:

North West Delhi, Delhi

ICICI Bank Collection department is harassing me for not my fault and made my credit a mess.This is in regard to my Car Loan A/C No. LUDEL[protected].It was a 03 years loan and i paid constantly till 2 and a half years then all of a sudden Bank calls me and said my payment is bounced but after verifying from my bank(Canara Bank,Sector-05) they did not present the payment in my Bank A/c instead they presented the same payment to the same bank(Canara Bank in Sector-03) but in a different branch and a different account number (whose last four digits were matching with me) so how can that be cleared and for this i did correspondence with the ICICI Bank for five months(Head Quality department in ICICI Bank and wrote to the MD also) but they are not accepting it instead they are throwing this fault to my bank whereas when i approached my bank they again pushed me towards ICICI Bank.I am a lady having a small child can not run around to these banks doors and my husband works outstation so i did not find any door to knock but luckily saw this on google. Pleaseeeeeeeeeeeeeee save me from this mental torture and advice what can i do????