[Resolved]  ICICI Bank Credit Card — Credit Card unauthorized transaction

Address:Rangareddy, Andhra Pradesh

I got one of the unauthorized transaction on my credit card, the transaction shows merchant is "HOMEBASE.CO.UK". Card is still with me, it was neither stolen nor misplaced. However, ICICI says that it was online transaction. The amount for this transaction is Rs. 33,966.63 which is very huge amount and ICICI bank confirming that I need to pay the same.

Greatly appreciated your help in this regards.

I can be reached on my cell#+91-[protected] for any additional information you need.

Here the transaction details which i received from credit card bank:
=======================================
Date: 18/07/2013
Credit Card: ICICI Credit Card
Mechant: HOMEBASE.CO.UK
Amount: Rs. 33,966.63(DR)
Credit Card : ends with *** 9005
=======================================
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Aug 14, 2020
Complaint marked as Resolved 
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This is to inform you that ICICI bank charge me for wrong transaction.
Transaction id 74056638159000000054019 dated[protected]
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ICICI bank - Credit card — Credit card transaction

There is no response to my letter and e-mail complaints sent to ICICI Bank
Hi,

We're sorry to hear of your experience. If you can write to us at [protected]@icicibank.com with your phone and email contact details along with your account number, we will contact you.

Warm Regards,
ICICI Bank.
sir i am sanjeev malhotra using icici credit card no[protected] last month i paid the total amount which is given to me from ur exicutive and the
a/c department had said . please check the following payment and not to send bill to me .my cell no [protected]

ICICI Bank — Wrong online Transaction

Dear Sir

I was transfired 9000/- rs. to Axis Bank Saving A/c. no. [protected] Mr. Ravindra Kumar Rajak Gwalior Branch date 30July2010 . from my seving A/c no.[protected] my Name is Abhinav JAin.
but that amount is not transfir to desigred account.
My request is Please refund my amount also intrest.
im lotof time talk to on customer care but theyare not taking any action also im going to icici branch but they are not any type of help.
Please Taking a action on this matter.

Regards
Abhinav Jain
[protected]
Dear Abhinav,

We regret the problem caused to you and apologize for the same. We have made a note of your mobile number and shall get in touch with you soon to resolve the issue. Thankyou.

Regards,
ICICI Bank Customer Service Team.
Dear Sir,

We have made a note of your contact details. We will check the status and get back to you.

Regards,
ICICI Bank Customer Service Team

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