[Resolved]  ICICI Bank Credit Card Division — HARASSING CALLS TO DNC NUMBERS

FROM:
Leena Parashar w/o Late Sumit Parashar
43, New Hardwar Colony, Ranipur Modh
Hardwar, Uttrakhand
To,
BANKING OMBDUSMAN-AREA-UTTRAKHAND
C/o Reserve Bank of India,
M.G. Road, Post Box No: 82,
Kanpur-208001, Uttar Pradesh
SUBJECT: In regarding to make the complaint against ICICI Bank, Branch-Hardwar,
Uttrakhand, accordingly Death Claim Amount.
Dear Sir,
In response to above cited matter, I state you my genuine grievance against ICICI Bank, Branch-Hardwar, Uttrakhand, accordingly Death Claim Amount as under:
1) That, my Late husband Mr. Sumit Parashar s/o Shri Ved Vyas, 43, New Hardwar
Colony, Ranipur Modh, Hardwar, Uttrakhand, had a Saving Account No:[protected]. In the same account a sum of Rs. 52995/- along with interest is presently as per the Bank Records.
2) That, the Saving Account of my late husband in the ICICI Bank, Branch
Hardwar was in the name Sumit Sharma s/o Ved Vyas c/o 43, New Hardwar
Colony, Ranipur Modh, Hardwar, Uttrakhand,
3) That, it is noted to you that my husband was unfortunately expired in a motor accident on 10.06.2009 and the death certificate which has been issued by the name of Sumit Parashar s/o Ved Vyas c/o 43, New Hardwar Colony, Ranipur Modh, Hardwar, Uttrakhand.
4) That, it is again noted to you that the Caste and Gotra according to the Hindu Mythologist were used by my husband but the correspondence address and the Guardian’s name was the same as was mentioned in the records.
5) That, it is further informed to you that as the Rules & Regulation of the Bank, I have received the succession certificate (as per the death of my husband of my husband) issued by the Honb’le Civil Judge, Senior Division, Hardwar, Uttrakhand.
6) That, I again state you that in relating to change the different Castes & Gotra used by my husband, I submitted all the relevant documents before the Honb’le Civil Judge, Senior Division, Hardwar, and Uttrakhand and all those documents were regarded true and genuine by theHonb’le Court and in lieu of keeping all those relevant documents, the Honb’le Court issued the succession certificate in favour of me.
7) That, after getting the succession certificate, I filed an application to release the deposit amount which had been left in his Saving Account by the side of my husband. In this respect, the a executives’ authorities of the ICICI Bank imposed an objection saying that the same Account is in the name of Sumit Sharma while the death certificate has been issued by the Kanngri Block, Hardwar in the name Sumit Parashar.
8) That, it is again stated to you that all the relevant documents were checked in relating to my grievance by the executives of the Bank but the authoritative executives did not express their views
So in the light of submission as described aforesaid, I call upon you to instruct the authoritative executives of the ICICI Bank so that the executives of the ICICI Bank may take an essential step in my matter and arrange to release the death claim deposit amount which is still lying in the account of my husband for which I am wholly entitled. A copy of this letter is being forwarded at your e-mail address and the Hard Copy of the same would be sent to you via Regd Post.
Thanking You
Sincerely Yours
(LEENA PARASHAR W/O LATE SUMIT PARASHAR)
Date: 13.02.2010