[Resolved]  ICICI Bank Credit Card No [protected] — settlement of credit card delayed by bank

Dear Sir,
I was having some outstanding with ICICI Bank credit Card No [protected] which I was paying on time till April'10 but after that I was not received any statement from them. Finally I got a call fro Bank to settle credit card outstanding. I agreed to pay them agreed amount subjected letter of settlement from them. They have not given me the settlement letter & blocked by Rs 1.29 Lac from my saving a/c. I requested them to unblock my amount so that I can clear their outstanding but they didn't release my money & debited that amount from my account. Agiain when I requested that u have recovered your money so please give me NOC. They again demanded Rs 5045 for the period in which they blocked my account. Finally I paid that amount also but they have not given me NOC. Now I wnt legal action against them for harrassment & also take them to consumer forum. Please advise me for the same. Enclosed communiaction with Bank.
I have deposited Rs 5045 as outstanding shown by you. Now release my NOC & Clearance certificate without any delay. Also clear this fom CIBIL.
I need this immediatly. Please mail me the copy of all required dec.
Hope you will do the needful.
Regards

Rajesh Malik

On Thu, 30 Sep 2010 15:30:46 +0530 wrote
>
Dear Mr.Malik,
We inform you that we would not be able to depute an executive to collect the payment.
Your can make the payment in any of the following options to your credit card.
PAYMENT OPTIONS

1. For online payment if you have an ICICI Bank Savings Account – Go to ICICIBank.com and transfer funds from your savings account to credit card account using our Bill Pay facility.
To use Bill Pay, follow these simple steps:

(i) Log on to www.icicibank.com with your Internet Banking user ID (you can call us at our 24-hour Customer Care for your free user ID and password.)
(ii) Go to the ‘Bill Pay’ section and "register" your card as a "biller".
This is a one-time activity.You are now ready to make payments to this biller. To know more, please visit http://www.icicibank.com/pfsuser/onlinepayment.htm
2. For online payment if you do not have an ICICI Bank Savings Account – Pay your ICICI Bank card dues from any of your non-ICICI-Bank savings accounts also through net banking if your bank has enabled the NEFT facility. Use Transaction Code 52 and IFS code ICIC0000103 for ICICI Bank as the destination bank. To know more, please log on to http://www.rbi.org.in/scripts/FAQView.aspx?Id=60


3. By Cheque/Draft – Make out a cheque/draft on a local bank and drop it into one of the collection boxes conveniently placed at our ICICI Bank branches / ATMs / Skypak drop boxes in your neighbourhood. The cheque/draft should be payable to “ICICI Bank Credit Card XXXX XXXX XXXX XXXX”.


>An ICICI Bank cheque will take 3 days to clear; a non-ICICI-Bank cheque will take 5 days.
>
>Please drop your cheques/drafts well in advance to avoid any late payment charge and interest charge. You may keep the date of the cheques/drafts as the Statement Due Date.

Sincerely,

Ramlal Mithra
Customer Service Manager
ICICI Bank Limited.
ICICI Bank voted the 'Most Trusted Brand' among private sector banks in 2010 by the Economic Times-Brand Equity Most Trusted Brand Awards.
"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"
Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section ofwww.icicibank.com.
>
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
>From: Rajesh Malik ([protected]@rediffmail.com)
>Date: Tuesday, September 28, 2010 05:22 PM
>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>Subject: Re: RE: Fw: Re: SETTLEMENT LETTER for Card no [protected]
I tried to pay 5045 as advised by you online but system shows that credit card account closed. Please advise someone to collect cheque from me.
>Regards
>
>Rajesh Malik
>
>On Tue, 28 Sep 2010 16:45:42 +0530 wrote
>>
Dear Mr.Malik,
We inform you that as we have not received the payment according to the statement your bank account is blocked.
The amount of Rs.129,368.00 is blocked according to the outstanding on September 02,2010.
However statement is generated on September 07,2010 and financial charges are levied as we have not received the payment.
We would not be able to reverse the charges and request you to make the complete payment and write back to us for the no due letter.
Sincerely,
Ramlal Mithra
Customer Service Manager
ICICI Bank Limited.
"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"
Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section ofwww.icicibank.com.
>>
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
>>From: Rajesh Malik ([protected]@rediffmail.com)
>>Date: Friday, September 24, 2010 03:08 PM
>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>Subject: Re: RE: Fw: Re: SETTLEMENT LETTER for Card no [protected]

>>You have blocked my money from 2nd Sept due to that I couldn't make payment. How can you ask payment for that days. Now you are forcing me to go legal against you. How can I make payment when you have blocked my account.
>>Please give NOC without any delay.
>>
>>Rajesh Malik
>>
>>On Fri, 24 Sep 2010 14:33:14 +0530 wrote
>>>
Dear Mr.Malik,
We inform you that the amount of Rs.129,368.00 has been debited from the bank account on September 23,2010.
The current outstanding balance is Rs.5,044.14 as on September 24,2010.
We request you to make the payment and write back to us to register a request for the no due letter.
Sincerely,
Ramlal Mithra
Customer Service Manager
ICICI Bank Limited.
"If you receive an SMS from ICICI Bank with a Unique Reference Number or URN without you having added a new payee in your account through internet banking, report to us immediately. Do not disclose the URN to any stranger, even if the person claims to be our employee"
Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section ofwww.icicibank.com.
>>>
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
>>>From: Rajesh Malik ([protected]@rediffmail.com)
>>>Date: Friday, September 24, 2010 01:15 PM
>>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>>Subject: Fw: Re: RE: Fw: Re: SETTLEMENT LETTER for Card no [protected]
Dear,
>>>Finally you have debited 1.3 Lac from my account. I request you to please give me the letter of debited amount along with NOC of credit card. Also ensure CIBIL is clear as you have recovered exceeded amount.
>>>As soon as I receive NOC letter from you I will close my account with you.
>>>Please provide me the required doc with in a week time otherwise I will go legal as you have hareshed me a lot & I don't want further Harassment.
>>>Regards
>>>
>>>Rajesh Malik
>>>
>>>Note: Forwarded message attached
>>>
>>>-- Original Message --
>>>
>>>From: "Rajesh Malik"[protected]@rediffmail.com
>>>To: customer.[protected]@icicibank.com
>>>Subject: Re: RE:'ICICICARE=[protected]' Fw: Re: SETTLEMENT LETTER for Card no [protected]
>>>




Regards

Rajesh Malik