[Resolved]  ICICI Bank — Lien marked against multiple accounts by ICICI bank for credit card dues. Total blocked amount exceeds due amount.

Address:Pune, Maharashtra

Sir, I had made a purchase from Country Club India on using my ICICI Bank Credit Card *3000 on 15 May 2012. Country Club officials however refused to provide me with the promised service as well as the invoices for my payment. Following this, on the same day I opened a dispute for my credit card payments. The dispute was settled in October 2012 (outside the 60 days timeline set by the bank). However, I was abroad during this time and I did not receive any notifications on the result of the dispute. It was only after I proactively contacted the bank in December 2012, that I came to know that the dispute had been settled in the bank's favour. The bank had tried calling me on my contact number but as I was abroad I was not able to take these calls. No intimation was however given on my registered email address. By Jan 2013 the bank had charged a significant amount of interest on the principal amount. In April they lien marked my bank account with an amount of Rs 104, 000. On 30/September 2013 the bank lien marked another bank account in my name with an amount of Rs 110, 000. As of now the total amount being blocked by the bank is more than what is due from me to the bank. I have been trying to persuade the representatives of ICICI Bank Credit Cards Collection Department to waive of the ineterest amount or at least remove the lien marks from one of the bank accounts. They are however adamant that I pay the sum of Rs 110, 000 and not the outstanding principal of Rs 90, 000 or the lien marked earlier of Rs 104, 000. My ICICI Bank Account Numbers are: [protected]Magarpatta Branch Pune) Lien marked for Rs 104140 on reimbursement account [protected]Camp Branch Pune) Lien marked for Rs 110906 on salary/savings account The total blocked amount is nearly twice the amount due from me. The bank should remove the lien mark from one of these accounts. I have also been trying to negotiate a settlement with the bank but the bank representatives are adamant that I will have to pay the full amount and whatever interests are charged over it even though I was in touch with their customer care, collection teams and local representatives constantly. As my consumer court case against Country Club is still underway I had requested that the bank show some leniency and waive off the interest, at least in part. Now I am being threatened with more interest if I do not settle on their terms. Thankyou Ashish Sharma Mobile: [protected] Email: ashish.sharma.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Sharma,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

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