[Resolved]  ICICI Bank Ltd — Harresment

Hi...

I would like to bring to your notice that I Mr. Sandeep K Das residing at A 601, Gokul Avenue, Thakur Complex, Kandivili (E) Mum 101 have never ever taken a loan from ICICI Bank.... Infact I do have 2 bank a/c's with ICICI bank & a Demat A/C...

Today to my surprise my house has been raided by one of the COLLECTIVE EXECUTIVE of ICICI Bank who claims to be an employee of ICICI Bank named Navneet Dubey cell no [protected] & emp no 1287021 and claim to seal my house & throw my things on road ... when we asked for what he is not ready to let any information out..... he is just using abusive language to speak .....

During 11:00 am on 2nd Mar 2010 when I am in office i.e. HDFC BANK LTD, he is at my home speaking all type of Foul language & bad words right from using Mother, sister & Father bad words which I can't mentioned on mail... this languages is been given to my Mom, Sister & my DAD who is not well.. He is not telling us any thing about what the outstanding is pertaining to which loan or any thing he is just telling that he is here to collect money & nothing... when I personally called him from my cell he told me that he doesn't even know CHANDA KOCHAR .... If ICICI Bank employees don't know Chanda Kochar then there is a serious problem.... When i asked about his supervisor he said his name is Rahul Shetty no [protected] & when i called him to know his details he said he shall not let me know any thing.... when i asked whom does Rahul Shetty reports to he said his boss is Khalid Khan ..... And if i want i can go upto any one for he doesn't care a about the same....he knows nothing but money... but for what he is not letting that know to me....

He also said that he is very famous in J B Nagar Collections office & with BKC office & if some one doesn't know him he is not a member of ICICI BANK.... If i have a issue i should come there not speak.. when i told him that i shall escalate the matter he said he doesn't care..... is this how you treat individuals...

The person is current standing under my building & creating a nuisance out there...

If this is the kind of the behavior a collection executive is doing with a individual who is not a defaulter of the bank then i guess what the bank would be doing with its defaulted customer... As per the Banking Obsurment & RBI such kind of behaviour is not at all expected from a Bank ....& as per one of the policy i can approach them directly for the same...

As i am also in to Collections dept of HDFC BANK i am well about the rights & regulations of the bank ,further to it i was an EX Emp of ICICI Bank too.... I want an written apology from the BANK for the harassment that my parents had to under go for no fault of mine..further if the person doesn't leave my building in few minutes i shall be forced to file a police complaint against the bank, go to the media for the same & also take the matter with RBI ....

Regards
Sandeep Das ([protected])