[Resolved] ICICI Bank Ltd — To unblock the ATM Debit Card | |||
HI, My husband's ATM card was blocked due to wrong PIN number typed more than 3 times in a day. Whether it will unblock automatically after a day? What is the procedure to activate his ATM card. Can you please mail me how you got unblocked to [protected]@gmail.com. Card # 470**********557 Thanks & Regards, Sudha Balasubramani Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
ICICI Bank — ATM DEBIT
FURTHER TO MY COMPLAIN I WOULD LIKE TO ATTACHED PHOTO COPY OF SBI - MOUNT ABU ATM CUSTOMER ADVICE COPY AS FOLLOWS :MY MOBILE NO.[protected]
Dear Ms. Balasubramani,
We would like to inform you that if you are consecutively entering, 3 times wrong ATM/Debit card PIN for login into ATM machine, for the security reason the debit card will be blocked for the day. It will be activted post midnight. We request you to inform the account holder write to us for any further assistance.
Regards,
ICICI Bank Customer Service Team.
We would like to inform you that if you are consecutively entering, 3 times wrong ATM/Debit card PIN for login into ATM machine, for the security reason the debit card will be blocked for the day. It will be activted post midnight. We request you to inform the account holder write to us for any further assistance.
Regards,
ICICI Bank Customer Service Team.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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TXN NO.4364 - Response Code 072 - savings = following message read on ATM Slip
"SORRY UNABLE TO PROCESS = INCONVENIENCE IS REGRETTED. KINDLY CONTACT YOUR BRANCH OR HELPLINE...
Immediately I called to SBI HELP LINE at 22.34 Mr.Ravikant who has advice me to contact ICICI Bank call center. I called ICICI Bank at 23.32 Mr.Shekhar but he was not able to take my complain or not able to give me the complain No hence he advice me to call next day morning.
Next day morning Mr.Pawan has taken up my complain & No.given as SR[protected] REGISTERED ON 06.04.09 & recd SMS that it will be processed in 8 working days from request date.
On 17.04.09 after 8 working days at 17.36 I have recd SMS on my mobile as "WE HAVE INITIATED A CHARGE BACK PROCESS ON PAYING BANK FOR RS.5000/- ON 17.04.09. WE REQUEST YOU TO PLEASE WAIT FOR 12 DAYS.
I AM ON CONSTANT TOUCH ON PHONE WITH MY BANK TO CREDIT BACK MY MONEY, WHEN I CALLED NO 12TH DAY THEY SAY THAT IT SHOULD BE 12 WORKING DAYS. OK, THAN I CALLED TODAY = COMPLAIN NO.[protected] MR.VISHAL - HE SAYS YOU WILL GET SOME REPLY WITHIN 24 HOURS & I AM PUTTING THE MATTER TO HIGHER AUTHORITY.
To day it is almost one month past but ICICI Bank still not taking the matter seriously with other banks or RBI to solved the matter & credit my money back to my saving account.
I REQUEST YOUR GOOD SELF TO HELP ME IN THIS SERIOUS MATTER AS I AM A HEART PATIENT & SR.CITIZEN I COULD NOT RUN FOR ANY HELP FROM ANY WHERE.
KINDLY HELP ME.
THANKS WITH REGARDS.
YOGESH DAVID PARMAR