[Resolved]  ICICI Bank — Poor Service

i have got a savings acct. with chandigarh branch, but for the past 2 1/2 yrs living in london, got this account opened specifically so that i could be able to do online banking but i can't access my account, i don't even know the balance.its so frustrating.my userID is disabled when i sent the e-mail to get it activated, i was suggested to contact 24 hr customer care, when i try chandigarh customer care no.automated instructions leads to nowhere.it proves to be a wastage of international calling card.

hi,
This is swapnil, i had ICICI Lombard critical care policy. they will take installments by charging on ICICI credit card. I canceled that policy 2 months back. Representative said i have to pay 2000 as cancellation fee it was OK for me. I got the SMS and mail of cancellation of policy. Though credit card department charging installments. i tried to cancel my ICICI credit card also credit card department said "policy is not canceled and they don't have any relation with ICICI Lombard department they cant do anything about this and they are asking me to pay 11000 rs. for settlement of the credit card" . I want to get rid of the ICICI credit card and ICICI Lombard policy.
Please help me out

I have an ICICI Bank Credit Card for last 6yrs, they offered me a personal loan with the amount equalling to my credit limit over the phone in the FY2008. I cleared my loan amount in FY2008, now I have two complaint regarding the working of ICICI Bank -they did not issue me the "NO DUE CERTIFICATE" and moreover they spoiled my credit rating by misrepresentig the data with CIBIL for the loan which was paid in full in 2008.

When raised a question - the bank says that they issue NOC only on customer request. and on spoiling my credit score due to non-updation of the data, they are accepting there mistake but not saying why they delayed in updating the record with CIBIL.

I need a compensation from the Bank as they would have not corrected the information if I would have not got my credit report from CIBIL and the emotional trauma I have gone through.

Dear Vikash,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 371394). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer "2259769" in the subject line.

Regards,
ICICI Bank Customer Service Team

sir, I am customer of Chidambaram icici bank my A/c no[protected].chidambaram branch Employees service is very poor.to day I am went to your office I am witting more than two hours

ICICI chidambaram branch sercice is very poor

Dear Swapnil,

Request you to provide us with your policy and contact details.Will have our official contact you and assist you with your concern.

Regards,
ICICI Lombard General Insurance