[Resolved]  ICICI Bank Nri Services — NON TRANSFER OF FUNDS

i have transffered 500 pounds from my local HSBC account to ICICI Account in Lyods TSB bank in UK For the funds to be transferred to My india account for my fathers but ICICI Bank is claiming that they have not received the money from my HSBC Bank. since last 20 days they have asked me several times to provide different different type of informations and asked to wait for 48 hours every time but till now it is not solved and my funds are blocked.
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI Bank — casual attitude

On 01may08, my friend Aarvi Arrutchander made a cash Rs 5000 deposited in jamnagar branch but erronouesly it deposited in [protected] (ATM Card) instead of my savings account no[protected]. The staff at the counter who was reckless while depositing the money even didnt check the whether the name and account number matched. After depositing the money my friend proceeded on leave to Tamil Nadu. He comes to know the money didnt receive by me after three days. Then he visit to nearest ICICI branch in Arcut city Tamil nadu. and then contact the customer care even though the money didnt reversed to my account. The branch demanded for the deposit slips counter foil which was the only proof and assured to be forwarded to the jamnagar branch on 26 may 08. but still no action has been taken now when i visited the jamnagar branch the agaiun demanded for the counter foil and they are spoken to us very casually. They accept the money has been received in 01 may 08 but they donot take any step to solve the problem. They again said to follow the same procedure on 20 Jun 08. Iam very much depressed towards this kind of casual attiude. nowadays iam very much in requiirement of money so make the process quikly. My mobile number [protected]
I have already closed my NRE account and everything was done by NRI Officer of ICICI bank and after a month i got an email for penalty charge because my account was nil. I already closed my account and it was still running. I had very bad experience with ICICI bank. They took three months to transfer my money from HSBC bank to ICICI NRI account. I never ever recommand this bank to anyone. Very very bad customer service, lack of knowledge and very bad attitude towards customer.
I have a very bad experience opening an NRI account. The customer service is very ignorant. I mean I just don no understand how many times I have to FEDEX a document from the US to India. Spent about $200.0 only for Fedex to send responses to their queries and still no response. I guess they work with a casual attitude and that is what is going to kill their business eventually.
A shame on ICICI and its operations. I got stuck with ICICI and still not successful in opening and account after 3 months of back and forth.
SHAME ON ICICI.
sir my atm not work pls give me contact no of satana branch because atm cocern with satana branch

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