[Resolved] ICICI Bank — Money Loss | |||
I just shifted to Pune from Nagpur. On Sep 14 I tried to withdraw 6000/- from HDFC ATM Baner,Pune as ICICI ATM of that area was out of order at that time. To My surprise i got only 4200/- that is 1800 Less. and 6000/ is dedcuted from my ICICI Acount. Details of Notes(Currency) i got was in below order. 100/- X 10 1000 X 3 100 X 2 That clearly indicate it was not fault of machine but fault of Man as ATM in-charge had put 100/ note in-between 1000/ notes. I immediately raised this complain with HDFC first with the ATM Guard Register also called HDFC person. But as I was ICICI customer i had to raise the complaint with them.I raised the complaint with them but all in vain after regular followup too nothing happen. According to them according to HDFC Official I got all 6000/- My Complain no with ICICI is[protected]. Please suggest me now what should i do? As ICICI is no more entertaining me and i cant complain with HDFC as i am not their Customer. Nitin Palewar [protected] nitin.[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
file a police complaint and write to banking ombudsmen - this is a normal practice by CMS which fills in the notes with banking staff
Reply
Dear Nitin,
We have made a note of your contact details. We will get in touch with you at the earliest.
Regards,
ICICI Bank Customer Service Team.
We have made a note of your contact details. We will get in touch with you at the earliest.
Regards,
ICICI Bank Customer Service Team.
65%
Complaints
23615
Pending
2042
Resolved
14251
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information