[Resolved]  ICICI Bank — Money Loss

Address:Pune, Maharashtra

I just shifted to Pune from Nagpur.
On Sep 14 I tried to withdraw 6000/- from HDFC ATM Baner,Pune as ICICI ATM of that area was out of order at that time.
To My surprise i got only 4200/- that is 1800 Less. and 6000/ is dedcuted from my ICICI Acount.
Details of Notes(Currency) i got was in below order.
100/- X 10
1000 X 3
100 X 2
That clearly indicate it was not fault of machine but fault of Man as ATM in-charge had put 100/ note in-between 1000/ notes. I immediately raised this complain with HDFC first with the ATM Guard Register also called HDFC person.
But as I was ICICI customer i had to raise the complaint with them.I raised the complaint with them but all in vain after regular followup too nothing happen. According to them according to HDFC Official I got all 6000/- My Complain no with ICICI is[protected].

Please suggest me now what should i do?
As ICICI is no more entertaining me and i cant complain with HDFC as i am not their Customer.

Nitin Palewar
[protected]
nitin.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

file a police complaint and write to banking ombudsmen - this is a normal practice by CMS which fills in the notes with banking staff
Dear Nitin,

We have made a note of your contact details. We will get in touch with you at the earliest.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information