ICICI Bank — Updating international mobile number for OTP
KrKrishna11484 on Sep 11, 2012
I am an ICICI customer for the last 6 plus years and I moved to the US about 16 months ago, I cannot access my online banking or pay my bills because i cannot access my online account without the OTP number, my india mobile number is updated in ICICI and no longer exists. I need to update my US mobile number, but i cannot do this online and talking to customer care has not helped at all. Its depressing to see that customers at international locations were not thought of when implementing OTP. Please somebody help me to get my US phone number updated or suggest a way to go about getting it updated.
Appreciate any help. Thanks.
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