ICICI Bank Complaints & Reviews

AAJ HINDUSTAN TIMES (25/07/2012) KE PAPER MEIN PADHA KI COURT NE ICICI BANK KO 1.64 LACS KI PENALTY LAGAI HAI .IS BANK KE UPPAR KUCH JAADA HI PENALTY LAGTI HAI KYON KI ISKI MD CHANDA KOCHAR KUCH KHAS KISM KI BUSINESS WOMAN HAI /KUCH KHAS STYLE HAI INKE KAAM KARNE KA YEH COURT SE NAHI DARTI 1.64 LACS EK AADMI KO DENE SE ICICI BANK KA KUCH NAHI BIGADATA.INKE UPAR KYON KI YEH REPEATED OFFENCER HAI INKO HI SAAZA JAB TAK NAHI DIYA JAAYEGA INKE EMPLOYEES KO BOLNE SE KOI FAYDA NAHI HAI.KYON KI EMPLOYEES INKE UNDER MEIN KAAM KARTE HAI JO YEH KAHTI HAI WOHI EMPLOYEES KARTE HAI.TOH SAAZA MEIN CULPRIT KO DENI CHAAHIYE.CRORES OF RUPEES KAAMANE WALE KO 1.64 LACS KAJURMANA KOI VALUE NAHI KARTA INKO INKE HAISIYAT KE HISAB SE SAAZA DI JAANI CHAAHIYE
PANKAJ
M-[protected]

Hi,

My name is Madhusmita Mallik , I got a message on 30th may 2012 from TD-ICICIB as "Dear customer ,Use your ICICI Bank Debit Card to book flight tickets at Ezeegi1.com and get 30% cash back till 30-jun-12.Use Prome code- ICICGBDFLT and i made the transaction for booking the flight tickets from Delhi to Bangalore as round trip on 21st june 2012 using the given promocode. And after that i talked to ICICI Bank customer care and they told yes you will get back the cash till 30th june 2012 But unfortunately still i have not got any cash back return then i talked to customer care again and now they are saying it was for i mobile something .But the thing is like there in message they have not mention anything about i mobile .

I request you to please take this in light and get my money return and consider my query properly.

My name is Sayak and I'm holding a salary in ICICI bank for the past 8 years. I just saw today when I checked my account online, that twice I have been charged POSDEC CHG of Rs. 28.09 each on July 20th 2012 and the description says:
POSDEC CHG/04-06-12/3345/25ST3

I need an explanation as to what this charge means and why (if at all is valid) charged after 1 and half months.

- Sayak...

icici bank now also not following rbi guidelines and their working style is same as taliban inke against RBI kyon nahi action leti hai mujhe pata nahi ITNI COMPLAINTS KEBAAD BHI RBI KIS KA INTEZAR KAR RAHI HAI
INKO BANK KHOLNE KI EK SABHYA SAMAAZ MEIN IZZAZAT KAISE DE RAHI HAI ICICI BANK KO.KYA HUM MAAN LE KI HUM TALIBANI DESH KE NAGARIK HAI JAHAN KOI LAW & ORDER NAHI HAI.YEH KHULE AAM LOGO KE YAHAN GUNDA GARDI KARTE RAHEN AUR HAMARE DESH KE BANKING KE OMBUDSMAN CHUP RAHEIN RBI CHUP RAHEN COURTS CHUP RAHE.YEH BANKS COURTS KI BAAT TAK NAHI MAANTE KAI GALTIYAN MAAF HAI INHE AUR HUM JARA SA KUCH KAR DE TOH HUNGAMA HOJATA HAI KYON.IS BANK KE KHILAF JALDI SEJALDI KOI ACTION LE JISSE IS DESH KE KANOON MEIN HUM LOGON KI SHARADHA HO.HAMARI COMPLAINT KE ALAWA BHI ISME AUR LOGO KI COMPLAINTS HAI SABHI KO IS SAMANTWADI BANK SE MUKTI DILAYEIN.BHAGWAN HAMARA BHALA KARE.
PANKAJ
[protected]

Hi,

My Name is Ravi Agrawal. I made transaction for MakeMyTrip of 27000 for intercity car booking.

I made transaction online via ICICI bank net Banking. My first transaction got failed on 11th ?July 2012, but my money got deducted. I contacted Makemytrip they said they haven't received first transaction money and hence I made payment again on 12th July 2012.

Failed transaction : on 11/07/2012 BIL/[protected]/MAKEMYTRIP INDIA PVT/IN

Successful: on 12/07/2012 BIL/[protected]/MAKEMYTRIP INDIA PVT/IN

Its 21st July 2012. I haven't received my money yet. I contacted ICICI bank they said money has been transferred to Make my trip on 12th July 2012 itslef while Makymytrip is not responding on mails and on calling denying for this.

ICICI team has given reference number : in1207b05810p01

I request you to please take this in light and get my money return.

Regards,
Ravi Agrawal
[protected]

Dear,
I will be received NOC from icici bank in timely but i lost noc, i request to icici bank to please issue duplicate noc with his charges. my contact no [protected] jitendra panwar...

Respected sir,
I was Junior Officer of ICICI BANK Puzhakkal Branch Thrissur.i had worked six months since 20/9/2010 to 31/3/2011. But i didn't get the relieving letter.i humbly request you to grant me the same.
with regards
Name:Helna k.a
Employee ID:209552
Address:Dwaraka
karumathil house
p.o enamakkal
Thrissur (DT)
kerala,pin:680510

Hello Sir/Madam,

Lat year after Aug 2010 a person called Nirmal John asked me to pay the settlement
of 8000/ after verifying the issues with the previous account and other issues.

I paid and he said he will process the settlement letter in the morning and bring it home the next day.
But it wasn't paid and you can see after two years of argument and fight I paid 8000 settlement and it was jusdged by Lok Adalat.

I contacted him 41 times and emailed 18 times to ICICI to top heads also, noting but automated emails and recently a person called bharath spoke when i called that number he says he has taken care but I don't think it was taken care and CIBIL is fixed.

will you please stop sending me this.
I suppose to receive a letter of confirmation but did not receive any!!
What's going on with you people?
My card number is : [protected].

fix this soon.
Prasanna Kumar.S
[protected] / [protected]@yahoo.co.in

Hi Team,

I have used the ICICI debit card at HDFC ATM, Madhapur-Hyd today morning and the transaction is not successful, but it shows the amount of 3000/- is being deducted from the account and Immediately it being reflected in my online account as well. i have approached the phone banking service as well in regards to this and they have address that the amount would be refunded in the 24 hrs at it is the privilege account.Can you address me the issue clearly whether the issue is ATM problem or Banking issues or will money be refunded or not ???

Regards,
Basanthi

agar mein hota toh jo mere employees ne galti ki uski maafi customer ke ghar jakar maangta jisse customer ka bharosa pvt banko par jaada ho jaata.isme aap ka kuch nahi jaata balki hum saari duniya mein taarif karte phirte. Aur hum bhukhe nange nahi hai ki aap paise dengi toh hum ko khana milega hume aap ka paisa nahi chahi ye.hum ne apne father ka treatment apne paison se karwaya hai aur aap ki karni ka bhugatan aage bhi karenge lekin mein public se kahunga ki icici jaise banko se door rahen kyonki kabhi khud ana karein bura waqt aa gaya toh yeh gundon se gala dabwadenge aap ka.instalment jaama karane gaya tha videocon tower two installment due thi payment companies se late ho jaane ki wajeh se ek instalment deposit karne gaya toh aap ki employee (female) ne mana kar diya registered post se paise lene ke liye chhithi dali toh uska koi response nahi aaya aur charges lagate gaye aap ke log aur iske baad gundon ka daur chaalu hua.ghar par aurton ko dhamkana etc baaki baatein aage likhunga public khud samjhle ki paise kahan deposit karein jis se uski izzat bhi bachi rahe.
pankaj
M-[protected]

My debit card number [protected] has been blocked from online transaction and on contacting the bank no solution is being provided.

Thanks,

Aakash Chauhan

Hi Sir/Madam,

I, Yogesh Ranjan Mishra, had done a recharge of Rs 110 from my ICICI Bank Debit Card on my Mobile Number ([protected]) and yet i didnt get any recharge amount and nor any message. My account is debitted by Rs 110 with a success status,however, i still did not get the recharge amount on my mobile number.

I have attached a snapshot of the required details below.

Timings of recovery agents 10.00am to 5.oopm jab log apne offices mein rahate hai aur yeh aurton ko hadka kar chalein jaatein hai.woh bichari dar ke maare mentally torchar hoti rahti hai. yeh bhi nahi dekhte ki woh bimar hai ya tabiyat khrab hai .KAI BAAR TOH APNA I.D CARD BHI NAHI DIKHATE HAI KI PATA CHALE KI YEH KIS BANKON SE AA RAHE HAI.WOH BHI BAATON BAATON SE NIKALNA PADTA HAI.ICICI BANK KA BAHUT BURA HAAL HAI.
pankaj
m-[protected]

DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DEMANDS APOLOGY FROM CHANDA KOCHCHAR MD OF ICICI BANK
DOCTORS KA AB TAK KA EXPENSE BHI DENE KI CON FIRMATION DO .HUM AAP KO DOCTORS SE BHI MILWAYENGE JINHONE HAMARE FATHER KA TREATMENT KIYA.AAP KE GUNDON KE KARNAME BHI LOGON SE SUNWAYENGE.SMS KE DWARA CONFIRM CONFIRM KAREIN.
PANKAJ
M-[protected]

ICICI Bank

Location: Delhi, India


mdr1170 on Jul 18, 2012


demands apology by icici bank md chanda kochhar.
icici bank ne aaj se kareeb do saal pehle haridwar mein har ki pauri par jab hum apni grand mother ki antesthi kar rahe the tab is bank ne apne goonde bhej kar saari kriya mein khlal dala aur hamari beizzati ki jisse hamare father ki tabiyat bigar gayi aur wah deep depression mein chale gaye baad mein doctors ki meherbaniyon se wah aaj zinda hai.warna icici ke goondon ne toh bahut pehle hi maar diya hota.yeh sab tab huwa jab humne loan ki installment lene ke liye inko kai chittiyan likhi thi.aaj bhi hum car loan a/c settle karne ke liye tyar hai lekin hame md chanda kochchar ki apology sms ke through chahiye.icici bank se [protected] se phone aaya tha lekin woh sirf loan a/c no maang rahi thi.apology ki baat nahi kar rahi thi.aur jo kharch treatment mein aya uska bhi koi jikra nahi kiya 2 se 3 baar call kiya ek baar toh phone per bhopu bazaya.apni aadat se baaz nahi aarahe hai icici bank ke employee.
pankaj
m-[protected]

I need help to stop abusive calls for non-existing dues and get compensation for the mental harassment from ICICI bank.

I have sent a complaint e-mail yesterday with all details to ICICI bank as per attachment.

The letter elaborates all facts with attached proofs.

Date: 17th July 2012

Subject: Abusive & threatening call on my mobile number [protected] from ICICI bank for collection of dues -which do not exist.

Dear sir/madam,

I have received a call today from following number[protected] from Reshma who said she is calling from ICICI bank - Andheri branch. She used abusive & threatening language on phone and asked me to pay my dues on immediate basis. She also told me to provide her Saloni Kadam's number without giving any reason.

Before calling me, she called my senior manager on office landline number[protected] and told him the same thing. Hence before receiving her call on my mobile number [protected], my senior manager informed me about this call from ICICI bank asking for dues to be paid by me. This really upset me as this is something to do with my reputation in the organization as well as my self respect. Such call to my senior manager will definitely tarnish my image in the organization.

Since I knew this beforehand, I immediately asked her how can she call my senior manager for personal issues. I also tried to explain her politely that at present I neither have any relation nor have any dues with ICICI bank. But she asked to keep shut my ‘ugly’ mouth and shouted on me and said ‘pay the credit card dues immediately you thief and give saloni kadam’s number immediately’. I said ‘no’. She again shouted that ‘if I do not pay the dues immediately and do not give the number, she will keep calling my senior manager’. Listening this threatening, I have asked her name & address, which she provided as ‘Reshma & ICICI bank – andheri MIDC branch’. After this I cut the phone as I was unable to take any more insult without any fault of mine. She tried to call 5 times thereon, which I did not pick up fearing more threatening and insult.

I want to provide following information:

1. At present, I do not have any relationship or any dues with ICICI bank. ICICI bank, by mistake, updated my CIBIL record as defaulter few years back which with constant follow up and lot of pain I have corrected. CIBIL has tendered apology for the wrong up-date and also confirmed that the false information has been removed from CIBIL database. Please find attached mail correspondence.


2. I have complained regarding abusive calls on 28th Jan 2010 for which ICICI bank replied & assured me in reply as per attached mail dt. 31st Jan 2010.


3. After above mail, I have received following reply and assurance from ICICI bank stating my mobile number [protected] is not in collection list and the bank regretted the inconvenience caused to me and assured that such lapses do not recur in future. Please refer attachment


4. I have again experienced same issue of getting abusive calls for which I have raised complaint as per below attachment – mail dt. 07.03.2011


Facts based on above information:

1. I do not have any relationship with ICICI bank at present.
2. I do not have any dues payable to ICICI bank at present.
3. Abusive calls are made starting 2010 till 2012.
4. ICICI confirmed that my mobile number [protected] does not part of the collection list.
5. Despite written assurance from ICICI bank that abusive calls will be not made on my mobile number [protected], this is repeated every year.
6. CIBIL also confirmed that ICICI bank made a mistake in updating my CIBIL record as defaulter and it was corrected by CIBIL. They also regretted inconvenience caused due to the same.
7. This sequence of events caused me, my family, my parents immense pain and mental agony during last 3 years. Also call to my senior manager leaves my job in jeopardy.

My complaint & resolution demand:
1. ICICI bank needs to stop the abusive calls on my mobile number [protected] on immediate basis.
2. ICICI bank needs to stop the abusive & threatening calls on my office landline number[protected] on immediate basis.
3. ICICI bank needs to send a confirmatory e-mail stating that I will not receive any calls from ICICI bank on above 2 telephone numbers.
4. ICICI bank needs to send an apology e-mail stating that Reshma should not have spoken to my senior manager and should not have provided him false & misleading personal information about me which will tarnish my image & reputation in my organization.
5. Send me a compensation of Rs. 10,00,000/- ( ten lakhs Indian rupees) for making abusive calls for three continuous years, damaging my reputation in my organization by talking & providing false information to my senior manager and abusing my parents.


Please note:
I do not want to have any telephonic conversation with ICICI bank personnel as I fear abuse & threatening again from ICICI bank personnel. Please do send the reply on my email ID only: [protected]@rediffmail.com.

If I do not receive any concrete resolution fulfilling my conditions mentioned above within next 2 days time, I will be forced to take legal step.

Thanks & Regards,
Sanjay S Kadam.

Dear Sir,

6 months back, somebody from ICICI bank called me and asked to send two unsecured Redeemable bonds I am holding on my daughter, RAVURI VENKATA PUJITA, under CHILDREN GROWTH BOND - 062001-CGB & 072001-CGB respectively, the Redemption date being[protected],with bond holders numbers as following:
1. Bond holder no :[protected] and Certificate No- 356
2. Bond holder no: [protected] and Certificate No - 253

to the following address, for the Redemption of the Bonds-
ICICI PAYMENT DEPARTMENT, C - 2942, SUSHANT LOK, PHASE -1, GURGAON, HARYANA - 122009.

And, I have sent the Bonds to the above mentioned address, but, surprisingly, i have not received any cheque thereafter for the Redemption amount.
Many a time, I talked to Mr. Akhil Gupta, GM, Bond Services, but that was not resolved. After that, I talked to Mr. Sharad, current Manager. But, still it was not resolved. I am very much disappointed with this and got upset. I am tired of pursuing this for the past 6 months. Request you to resolve my Complaint and arrange for the Redemption Amount immediately. I can be reached at [protected].
Request you to redress my concern and sort it out at the earliest without any further delay.

RAVURI KRISHNA PRASAD, GUDIVADA

Hi,

I have tried to drawn an amount of 10,000.00/- Rs from Axis Bank ATM which is at Karimnagar,Andhra Pradesh, ATM id is: S1AC2904, transaction declined but money debited from my account. Can you please look in to my issue and resolve as early as possible.

Here are my Details:

Email:rambabu.[protected]@gmail.com

Here is my transaction details:
Record No: 516
14/07/2012 NFS/CASH WDL/14-07-12 10,000.00
Time : 16:32

I am an existing customer of ICICI Prudential Life Insurance company & I have purchased policies of my family members for more than about sixty lacs. Out of this policies one of my pension policy no[protected] has been matured on 5th January 2012. I have not received the maturity letter from the company before or after the maturity date. I was also not informed by the company consultant/ad visor about the maturity date. I have purchased this and other pension policies on the condition that I am not interested in the pension option, but to withdraw the whole amount whenever the value of my funds is found good.
As I have gone to the policies in march 2012 I found that the vest date of this policy have passed away in January 2012, I immediately contact the branch manager Mr Anil Chavan in nashik and asked for the withdrawal of my funds. But I was answered that the maturity letter was dispatch on my residential address in November 2011. My residential address have not been changed from year 2003 and my residence is also not locked for a single day. I did not receive the letter and so I asked for the scan copy of the acknowledgement which is not given to me from the last three months. The Customer care mail do not respond to want the complaint of the customer is and divert attention to the other side. Recently I had made complaint about this particular policy, and the reply received from customer care was for one of my other policy which is Life time super policy and has its maturity in the year 2017. So kindly find out as why is this happening. The customer care is not responding to the customers original complaint but diverting the attention else were living the problem aside.
Secondly I found that the policy details in your system was not updated according to my policy application form. The details of the company consultant was updated in my folio & no officer of the company had the answer as how this has happened. The company official said they contact me on the detail available in there system and the number was unreachable. If the number was unreachable the company could have contacted on that particular number for the other time or asked the advisor of the company to contact me. But the company did not find it necessary to do so. The consultant of the company was called and asked about how the change has been made in my folio. He refused that he does not know how has this been happened & the updation of customer profile does not come in his job & they have no right to interfere in that particular department.
After highlighting this points the company official had taken time till 15th jully 2012 to settle the matter by taking decision about returning my fund value or postponding the maturity date still further. I don’t know how the working of the company is as I found many details of my policy were not according to my application form. Now I have corrected the information to receive alert regularly.
I request you that the co-ordination regarding this particular policy was not made due to the mistake made by the company, so that is not my fault, so please go to the matter and give me justice As this decision will make me think to continue investing with the company or withdrawing all my investments and exposing the working of the company publicly to save the valuable savings of the customer like me, who are investing with keeping faith in the company.

Dear Sir/Mam,

On 15th July 2012 at around 7:30 PM, I withdraw Rs. 2000/- from HDFC Bank ATM at Noida Sec 18 Metro station. And I got metro and come back to my home at Uttam Nagar, New Delhi-59. At 9:20 PM, I got a message from ICICI Bank that I made a debit card purchase of Rs. 15,900/- from JUMBO ELECTRONICS. I checked my ATM/ Debit Card but it was not there. so I just called ICICI Bank customer care and got the card blocked at the same moment. The customer care executive told me that it will take around 25 working days to resolve the issue and if we found it fraud, my amount will be refunded. I already, lodged the FIR regarding the incident and sent the application and related documents to the ICICI bank Recon Team in Mumbai.
I am sure that the shopping was made at JUMBO ELECTRONICS, NOIDA ( Great India Place Mall). Since I searched on internet and found only one JUMBO ELECTRONICS Shop in Noida. Request the concerned to please resolve the issue soon.

I am also very disappointed with the ICICI Bank Debit card Security policy that any one can Sweep the card and shop with any PIN, which is not there in other banks such as SBI. Also request the concerned to please take a note of this also.

Thanks & Regards,
Ajay Yadav
+91-[protected]
[protected]@gmail.com