[Resolved]  ICICI Bank — Updating international mobile number for OTP

Dear Sir,

I am an ICICI Bank account holder with credit card since last 10 plus years. Currently am in NEpal and its very tough to handle online transactions and payment of credit card as OTP is required in maximum transactions.
Please arrange the possibility of sending the OTP in registered email id as in registered phone. Earlier it was done but now the process has been stopped.

pls suggest some simple process..

Dear Sir,

I am an ICICI bank account holder since last 10 plus years. Currently am in Nepal and its very tough to handle the transactions as its been obstructed by OTP.
Please suggest..

Rgds

Is this a valid ICICI Bank customer care mail id..

[protected]@icicimail.com

As they are asking for card information.

Hello sir,

My icici bank Register Mobile number unfortunately i missed so that i am still not transfer the money online, i still now gulf country Atm card also i keep it, so can you send me the OTP
my Registered Email ID

Hello sir,

My icici bank Register Mobile number unfortunately i missed so that i am still not transfer the money online, i still now gulf country Atm card also i keep it, so can you send me the OTP
my Registered Email ID

Hello,

Same problem I am even facing as i moved in to saudi arabia i can not access to the internet banking, I am a forex trader but my money is stuck because of your funny rules of OTP as i am not able to register my saudi Mobile no .

Kindly help me out.
Regards,
Fauzan Shaikh
[protected]@gmail.com

Hi,
My name is ARUL JAMES.. i am also want to change my mobile number.. my india aircel number rejected . now i am in UAE so i want to change my mobile number to pay the credit card amount .OTP sent to aircel number but now i cant get it . so pls do favour for me...

MY DETAILS:

name: D.ARUL JAMES
mobile no:[protected]
mail : arul.[protected]@kone.com

Hi Team,
I am on overseas trip for long term and unable to use ICICI bank for transaction purpose. As per above comments from customers I am afraid to send letter to address mentioned by customer care, since my mobile number will not be updated by saying that signature did not match!!! I will waste my energy and money in sending overseas couriers.
Can you please let me know if I can send scanned signed copies( filled form, passport copy and any other proof you require) and my number can be updated.

Thanks and Regards

Hi,

I have sent letter to update my mobile number to the international one. Craziest thing happened is mobile number updated for SMS alerts for transactions but not the OTP service. I'm unable to access my phone banking as my debit card is blocked. I don't use my old number to generate new pin. I'm annoyed with the customer service been provided by ICICI. No response from customer care. I'm in London. I have to pay my EMI in India. I donno what to do now.

I have provided letter to international branch in Hyderabad(as suggested by icici customer care over phone) but still no action has been taken. Still awaiting my internal number to be updated.

Hello
I am having the same problem.I recently moved to Sydney and my India number is no more active.Due to the reason of not being able to access OTP on my mobile, I am not able to do any transaction on my ICICI account.

Please send letter to international branch. It worked for me recently.

Hello
I am having the same problem.11+years customer of ICICI, I recently moved to USA and my India number is no more active.Due to the reason of not being able to access OTP on my mobile, I am not able to do any transaction on my ICICI account.

Thanks,

Hi,
I'm an ICICI customer since 9 years and I face the same problem. I have a salary account with ICICI and my India number was registered with the bank. I have now moved to UK and have already changed my UK number by sending all required documents through courier to ICICI Hyderabad office. It took 10 days for this process and the number to get updated. I was also receiving OTPs and transaction alerts. Unfortunately my mobile got stolen and I had to use a new UK number and I repeated the same process again to change the number with ICICI.This time I'm receiving transaction messages but not OTP.Have called customer care multiple times but the response is very poor.

ICICI Bank — Diducted money not deposited in my account till now.

I have made a recharge online of Rs 55.00 on 29/04/2015 . But this transaction was failed. but till now Rs. 55.00 not deposited in my account.

ICICI Bank — Unnecessary charges

Icic bank deduct the amount 500from my a/c SMAB Chgs MAR16+Stax65.25

a/cno: SHAIK ADAM BAJI[protected]

actualli i received msg from icic bank today 16th may 2016

in that they are included we are deducting the 500 from your a/c

before deduction i didn't recieved any confirmation msg regarding which way you are cutting the bal

MMB status

I have been holding a MONEY MULTIPLIER BOND 082000 dated 05:10:2000. My sister also holds 2 bonds . Is it saleable in the market? Pl reply. My mail id is [protected]@gmail.com

Hey Guys,

I think it has changed for better now. If you are not already aware of this. ICICI has started OTP on call service too. Just make a call to them and they'll tell OTP after verification. I just talked to one customer representative and she told me this process. I have not checked it though, but i guess that ends our problem.
http://www.icicibank.com/nri-banking/RHStemp/contact-us.page? their customer care numbers.

Hi ICICI Bank,

I am your priority customer for more than 10 years. I Moved to Ireland for 2 Years on an long term assignment. My India Sim was working fine and I had no issue. Now it seems Vodafone has disconnected my services. I was to update my International number to My Account to receive the OTP to make transactions.

Kindly help me to update the same at the earliest.

Hoping to receive the same quick service in this regard too.

Regards
Saurabh Singh

ON LINE TRANSACTION STOPPED

My credit card No is [protected]. Today I found ON LINE transaction had been stopped. When all payment is made why it is stopped. My mobile is[protected].