[Resolved]  ICICI — Forgery Insurance

On jan 30 evening i got a call from icici (+[protected] Mr Ramesh. He introduced him that he is calling for a free insurance as im selected as a reputed customer of icici. More than he tole the all details of my credit card, my mother's name, my address, phone no, and my previous insurance details. he told me that it is a free insurance only for ur spouse and u want to follow the procedure of the insurance by IVR, so that u wil get the insurance and the insurance amount will be paid by the ICICI itself.

As the details what i gave confidential only for ICICI Bank, i trusted him when he gave the entire details of mine. and he told that it is the last date for the free insurance. so as i thought that it is real and i followed the IVR instruction, which has been assisted by RAMESH.

But suddenly i got a Amortization Schedule on 16-Feb-2009

for the amount of Rs. 12235.00 on 010209 by my credit card for icici Lombard GIC 24.
and has been converted to an EMI Transaction.

And i received my credit card March statement, where i found EMI principal and interest were flashing for RS.576.45.

Im really shocked by this incident.
As im a good customer for ICICI having relationship for more than 5 years, holding my SB account. and three creditcard's and paying two insurance correctly without any due.

But im totally upset by the above mentioned problem, as i dont in need of insurence for my spouse at the time. by your strong promotion of your executive that, its a free insurance and i will go waste i[censored] not suscribe for it. i proceeded for that.

Immediately i called to that phone no 13 march 2009, where i got from my mobile no database and Mr KUMAR picked my call and he told that is ICICI Lombard office in purasaiwalkam, Chennai. he responded me and i detailed my matter to him. he told me that he will consider this problem and get back me earlier in 3 days. but no reply came to me. meanwhile i called icici prudential and canceled th insurance which im not interested. but the executive detailed me that cancellation charges will be 30% and i want to pay for that.

Im mentally disturbed by this forgery done by your icici company. where i been reputed for your bank having no remarks in my bank, credit card, loan, and insurance.

i want to resolve this problem and immediately.. and want to clear my stress by this incident.

Please response me and reply me as MONEY IS MONEY..