[Resolved]  ICICI — Homeloan documents lost

ICICI bank has lost my original property documents ! the loan is worth close to 50lacs. i have been following up on this for 18 months, and now they confirm that they have lost all the documents. they have promised to recreate the document, but i dont trust them any longer.

anybody had a similar experience ? what was the outcome ?
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Aug 14, 2020
Complaint marked as Resolved 
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my home loan emi has been arbitrarily reduced by you and it might have led to increase in tenure of loan. you are requested keep the emi at the same amount of rs 1830/- instead of reducing it on your own. a/c no LBPAR[protected]
As I have to submit Income Tax return in every finanial; year, i have not yet received the Statement for claiming deduction under sec 24 of I .T. Act towards repayment of Principal & interst on loan a/c no LHCAL[protected] / APPLICATION FORM NO.231391(during the period from Apr2007 to March08).
Pl.send it either by post or above E mail address at an earliest.
Mandira Bhattacharyya
Don’t count on info. provided by ICICI staff on such forums!!! You may also find thousand of ICICI victims by just searching(ICICI sucks) on Google search engine.

You may contact Suman Das, Head customer service or/and following other email id’s.

suman.[protected]@icicibank.com
[protected]@icicibank.com
kamath.[protected]@icicibank.com (K.V. Kamath - Head of ICICI)

You may ask RBI intervention as follows. Here is link for filing complaint in banking obudsman.

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