ICICI Credit Card Fraud Case — ICICI Credit card fraud case

My name is ALOK KUMAR GUPTA and I have account in ICICI Bank Credit Card Number whose number is [protected]. My maximum limit was rs 20, 000 but they have blocked my ICICI Account and agreed for settlement of rs 18, 000 as you can read the mail below. when i had around 23, 000 rupees in my icici bank account, then these immediately deducted the amount without informing me and again they are asking for 5000 rupees. already they have taken 5000 rupees extra from me and again they are asking 5000 rs more and not closing my icici bank account. i want these people to be punished and strong actions should be taken against these bank people. they are now mentally torturing me for payment of 5000 rs. daily they are calling me and my family and troubling us a lot. pls help me to close this bank account and ask the bank to stop harrasing me mentally.

regards,
alok kumar gupta
mobile - [protected]


--- On Wed, 7/15/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' MSG - V.Imp
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Wednesday, July 15, 2009, 9:25 PM
Dear Mr. Alok Gupta,

We regret for the inconvenience caused.

We inform that as per our records there was settlement offered on your credit card for an amount of Rs. 18, 000 to be paid in 2 installments dated in May 2009, however we have not received the payment due to which the settlement has been void.

We inform that as your credit card account is permanently deactivated, lien has been marked to your savings account.

We inform you to visit the collection address mentioned below for settlement of your credit card account.
ICICI Bank Ltd,
S.D.Tower, Community Center,
Plot No 7. Sec - 8,
Rohini, New Delhi - 85

Sincerely,
Venkatesh
Customer Service Officer
ICICI Bank Limited



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-----Original Message-----
From: Alok Kumar Gupta ([protected]@yahoo.com)
Date: Monday, July 13, 2009 01:38 PM
To: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Subject: MSG - V.Imp

My name is ALOK KUMAR GUPTA and I have account in ICICI Bank whose account number is[protected]. I had one credit card linked with my account whose Credit Card Number is [protected].
I also have my home loan linked with your account whose Home Loan account number is LBBRD[protected]. I already have Rs 22700 in my Account but you people have blocked my account. One person from Gurgaon Branch has agreed for settlement for around Rs. 18000 but he never came to collect money and now you have blocked my account without informing me which is completely wrong and Pure Cheating. Now you are charging Interest on my Credit Card and Home Loan also. How Customers will trust you when you do such cheap things. I thought that yours is the best bank but now I cannot trust you any.You have to keep your promise for the settlement of 18000 rupees against my credit card and return remaining 5000 rupees.
If you cannot do so then Just close my Bank account and Transfer my ICICI Home loan to my other Bank account after returning my 5 Blank Cheques. If you keep blocking my account like this then how will I pay my Home loan. You people will keep charging interest on my Home loan like this only. My Father in Law lives in Rohini, Delhi. His name is Ram Nath Gupta ( Mobile No [protected], Landline – [protected], His Address is A-6/110, Sector-15, Rohini, Delhi ). He will go to the Bank and you have to give him settlement letter of Rs 18000 and he will sign it. Then you have to deduct Rs 18000 from my Account and release remaining account.In case of any further conversation, you can co-ordinate with me on my Mobile ). If you do not do as I say then I will take the entire matter of Fraud to Consumer Court. I have all the documents ready to be sent to Thane, Mumbai ( ICRPC ).I am informing you in advance that I will take the matter to Consumer court, not like you People doing things without informing. I will never recommend any of my friends for your Hopeless Bank.
Alok Kumar Gupta ( Mobile no – [protected] )