[Resolved]  ICICI Debit Card — ICICI ATM card lost : fraud purchase of 1000 done

ICICI Bank — Purchasing on lost debit card

Dear sir,

I Pramod Kumar holding an A/C at ICICI Bank Rajnagar branch, Ghaziabad (UP). I lost my ATM card along with other document due to pickpocketing at EDM shoping mall, Ghaziabad on 27 Feb 10 at around 2000 hrs. I informed regarding my loss to ICICI bank on 27 Feb 10 complain No. for ATM card blocking is[protected].
I got information from custmer care at the time of blocking ATM card that somebody has done shoping from my card so they advice me to register a complain regarding card shoping and lodging FIR in the police station for the loss. On 28 Feb 10 i register a complain for card shoping , complain No.[protected].
Documentary action was done on 31 march10 by ICICI bank personnel who procure purchase slip from shop. I submitted a copy of FIR and photo proof certificate and filled up an application form given by him. They send complete document to debit recon team Mumbai.
I use to communicate for information but they informed me that the further action will be taken by debit recon team Mumbai.I send a personal application to debit recon team Mumbai on 15th Sep 10 to remind this matter. Until now I won't get any information regarding this case.
I request you to please take up my case. If any information required in future I will provide the same.
Thank you sir.

Pramod kumar

Email:[protected]@yahoo.co.in
Mobil: [protected]

Dear Mr Pramod,

We are sorry to hear about your experience with ICICI Bank. We have made a note of your mobile number and shall get in touch with you at the earliest to solve the matter.

Regards,
ICICI Bank Customer Service Team.

ATM — purchasing by atm card

my atm of syndicate bank was lost in GOLDEN TEMPLE,on 10-11-10 at 8.30 pm .25000 rs purchasing done by that thief without my pin no and with my duplicate signature. i want to complain of that shops from where he had done purchasing.the shop machine numbers are[protected],[protected],[protected],[protected],[protected],[protected],[prot...⇄ I want to know how this could happen without my signature matching ? i want explanation from these shops.please do some effective steps.

The location of the purchase is COCO-HITECH, Hitech City, Hyderabad.

Dear Mr.Praveen,

We are sorry to hear about your experience. We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.