[Resolved]  Icici Direct — WORST SITE IN TRADING SERVICES

Dear Sir/ Madam,

My name is Mrs. Seema Marwah from Ghaziabad, (U.P.
).I m a customer of ICICI DIRECT since last one year. ICICIDIRECT is one of the worst trading portal which will not be available when you need them. Doing trding using icicidirect in itself is as volatile and risky as stock markets.I made lots of losses due to the problems in their working styles.
today i again made loss as their site get down again around 1.30 and didnt open till 3.30.
customer care executives of icicidirect keep me all time on hold and never ever they provide any solution to my problem. I really feel like an handicapped who is lossing money due to others fault.
I want to compensate my losses incurred due to icici direct site
failure.I request you to guide me in this regard.
seema marwah
ghaziabad
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI DIRECT — Worst trading Site

This is the worst possible site that you can possibly trade with. Every time when you try to log on during trading hours in India, you'll always be disappointed. They are charging a hefty brokerage fee, and why cant they maintain a website. If any body has traded in US like me will certainly know the difference. See the way in which the website is organized like Scottrade, TDAmeritrade, etc. ICICI Direct do not have a organized way proving data or info about the company. Why is they still using a NON user friendly website created year's ago? Why cant they go and check how the other trading websites are maintained in other countries and try to change from Stone age. If Somebody know a better user friendly, organized site for trading in India, let me know! I certainly hope if somebody from ICICI take of note of this complaint!!!
I am using this site for years and I face thse problems every now and then...this is one of the worst, pathetic site...Try to login or place ordrs, it's slow, it throws errors...Now also I am trying to place order for last 30 mins without success...This happens not only during trading hours but also after...
Hoepless, pathetic, useless...very unprofessional

icicidirect — worst trading

will not login at the correct time and will struck alwasy and says it is not responding when trying to square off some stock.
Nonsense lost money somany times
Stay away from ICICIDirect.com. They have pathetic service quality. Not following SEBI mandate.
No point is escalating matters to Head of Service Quality of COO.They are hopeless...

Dont invest through ICICIDirect.com.
Icici direct has pethatic service and for that pethatic service they take huge brokerage charges and this makes me angry .

I buy shares around 1 lac for which they charge brokerage 520 + ST And when I sell it with profit of 2500 next week they again charge 520 + ST AND then I left with 1100 only with a huge risk of 1 lac which I take ...
Wether we are in profit or loss but icici always be in profit ... Hahaha lolz

Now I quit icici and join zerodha and it is better than pethatic icici

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information