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[Resolved]  ICICI Home Finance Company Ltd — no reduce in interest rate

I AM ICICI HOME LOAN CUSTOME FROM 2005.
MY LOAN AC NO. LBHYD[protected]. FLOATING INTEREST.
AT THE TIME OF SANCTION RATE OF INTEREST IS 8%. (FRR-0.75%). LOAN AMOUNT IS RS. 5 LACS ONLY.
AS ON TODAY THE INTEREST RATE IS INCREASED TO 13.5% P.A. WITHOUT ANY INTIMATION.
RECENTLY RBI REDUCED INTEREST RATES. THAN ICICI INFORMED MEDIT THAT THEY ARE REDUCING 1.50% INTEREST FOR NEW HOME LOANS ONLY. I HAD CONTACT BANK PEOPLE FOR REDUCING THE RATE OF INTEREST, BUT THEY ARE NOT WILLING TO DO THAT. ALL OTHER BANKS MAXIMUM HOME LOAN INTEREST RATE IS 11.00%.(NOW IT IS REDUCED TOO).
PLEASE ADVICE WHAT TO DO.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  10 CommentsShareTweet

Comments

I had filed a complaint ag. icici bank home loan in banking ombudsmen of rbi. my complaint is sent icici bank, i had received a mail that they are responding on 16.12.2008.

nagesh ch.

ICICI Home Loan — No Reduction in Interest Rates.

I had taken a home loan 3 years back with 9.5% -10 %ROI and now the ROI is ?.I have not been informed about any change in intrest Rates by the bank. Only I ask for the provisional Certificate from the bank where i see the Interest Rate is Very high.The Bank is trying to fool the general public by Misguiding them.For any information required related to Housing loan the team doesnt have any information.Even the team dont know when the Interest Rate would be reduced.Everytime there is a change in Policy. My Opinion is that RBI should intervene into the private sector banking operations.My feeling is that Bank is trying to cover the loss due to Lehman Brothers .
I have a Home loan with HDFC bearing Loan Account No.[protected]. I would like to understand as when the PLR hikes, the ROI is increase automatically that too no information to the consumer. And if the case is visa versa, i.e. HDFC bank does not reduce the ROI automatically, I need to pay 0.5% of the outstanding amount to make the ROI reduced.
Then what is meaning of Floating rate of interest if the ROI is not maintained base on PLR ratings?
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ICICI HOME FINANCE COMPANY LTD — loan interest

res sir,

i have took housing loan of rs. 5,50,000/-in jan,2005. from above company.
the company has given me offer letter,in that they had mention the fixed rate of interest,that
was 8.25%.
but after that they had made aggrement in that ,in my copy ,both floating and fixed both were ticked
by them.
subsequently since 2005 jan, the rate of interest increased by them, now i had inquired at above bank
they told presently your interest rate is 12%.
by this way i had paid till date more than 2.5 laks as interst .i have asked their officers,regarding reduce rate ,they told we can offer at the rate 8.75% ,but for that i have to pay 1.75% of pending
loan amount as process charge ,also i have to take another insurance policy,for that they had add
about 50,000/- more in the pending loan amount, for that i was not aware.
so ,again i went to the bank , told them ,not to process for the reduce rate,i was too much frustrated
,so i had filled up the request letter for closure,so i can try with other banks,who provides loan
at reduce rate.

i will request you, kindly advise me, in above case, as i am too much fadeup.

yours sincerley,

shravan kella
loan account no. LBABD[protected]

ICICI HOME FINANCE COMPANY LTD — No reduction in interest even after deducting processing fee

Dear Sir,
I have taken a home loan from ICICI in Oct 2004 @ floating rate. When interest rate became too much I went to them last year in Feb and they reduced it after taking 0.5% switch fee and making me sign a supplementary agreement.
When I went there again in May 2009, they asked me to apply as a new customer and pay 0.5% processing fee on outstanding loan amount.
Even after doing so, interest rate is same and when I wrote to their customer service, I was asked to meet their Regional Manager, who is now asking me to pay 1.93% processing fee to get the rate reduced and is expressing shock as to how my check for the processing fee paid in June got deposited in the bank. Clearly, someone from their office only has done it and ICICI should take responsibility for the same and compensate me, but they have the audacity to ask me to pay more!
Please...if you can help me to solve this problem and direct me about the necessary steps to be taken!
Dear Sandeep,

We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.
Dear Shravan,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Home Finance Company Ltd — Regarding foreclosure of home loan

I have borrowed loan from ICICI Home Finance company ltd. for my home 2 years back. Now i am foreclosing the same. As today i read article stating discontinue of pre-payment penalty from NHB dated 18/10/2010 (ref no-NHB(ND)/DRS/POL-NO.36/2010. So in accordance i visited the ICICI branch. But they were reluctant to do so. They even denied receipt of any such circular from NHB. Now I am in a situation where I cant get any co-operation from them atleast. So what should i do???
kindly reply me as soon as possible
thank you
Hi,

We are sorry to hear about your experience with ICICI Bank. Please send us your contact details at [protected]@icicibank.com and we assure you that your problem will be taken care of. Kindly refer "923480" in the subject line.

Regards,
ICICI Bank Customer Service Team.
i have mailed from my email address [protected]@yahoo.co.in.

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