[Resolved]  ICICI Personal Loan And Credit Card — Closing account details has not been updated to CIBIL.

Address:Pune, Maharashtra

Hi,

I have taken personal loan and credit card from ICICI bank and due to incorrect information from ICICI Customer care, I was not able to close account on time, however these two account has been totally closed ( not settled) by paying all dues, there is no any balance on account, also I have taken No Dues letters from ICICI bank for these two account, but still Bank has not been updated / forwarded closed account details to CIBIL,
and hence its affecting on my CIBIL score, I applied personal loan for education through HDFC and Kotac Mahindra bank but due to less CIBIL score Personal loan was rejected, as per bank cycle they should update account within 45-60 days to CIBIL, but still CIBIL report shows ICICI bank has not reported to closed account in CIBIL record,

I have CIBIL CN :[protected] ,
ICICI account Details :
PL: LPPUN[protected]
CC: [protected]


please help me out to resolve this CIBIL issue so that I will not face unnecessary trouble,

Thanks !

Sardar Kamble
contact No - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience. We have made note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team
not getting that much positive response from ICICI bank even I paid all outstanding and closed account of personal loan and credit card still bank replied they are not responsible to closed account in cibil account,
as per bank record it shows some late payment for personal loan however I have sent bank confirmation letter that they have not been updated proper account details for ECS and I have taken the waiver letter for bounce cheque,

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