[Resolved]  ICICI Personal Loan — I have done full and final settlement in 2009 but still ICICI saying account is not closed with outstanding is Rs.27600

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam,

Sub:- I have done the full and final settlement of my personal loan in 08/06/2009 but ICICI bank is saying personal loan is not closed.

I was having personal loan LIBNG[protected] with ICICI bank. Full and final settlement is done on 08/06/2009 .i have the supporting documents to prove the settlement.
But i receiving phone calls saying that personal loan is not closed and outstanding is Rs.27600.
This is really shocking for me.
i never expected this kind of poor service from ICICI bank ltd.
mainly no 1 is there to listen the customers,
i think ICICI don't care about customer satisfaction,
please help me out in this regards
my CIBIL score is in bad shape because of this negligence.

i hope some one will help me.
Regards
Amarnath
mail id - dr.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI — FULL & FINAL

Sir /Madam
i have icic bank master card i want to full & final icic credit card represantative contact to me on phone
than i told to him full and final of my card but no body take interest .
M Y ICICI CREDIT CARD NO IS [protected].

ICICI Bank — Regarding Repayment of Personal Loan

If your prompt in your EMI payments, none can do this.. in case when your are unable to repay due to various reasons, you can always tell them by writing thatdue to so and so reasons i am unable to repay. ICICI is good organisation, you can see they have started DISHA which is helping people like you. You can contact on[protected] and tell your problems, i saw many people got releived of their debt problems . Never Blame the banks.. it is you who have borrowed, you should promptly pay it.. Never crib for things because you have felt short in meeting your promises in repaying..
ICICI BANK has blocked my Salary Account[protected] without any prior intimation to me. I am liable to pay the personal loan which I availed from the bank. Now I am ready to pay the loan but the Bank is not responding properly and the Customer Care Center Executives are also not respoding to me in a proper manner and not clarifying my queries. I am liable to pay and I will pay the balance amount of my personal. But the bank is not giving me chance to pay the amount in instalments. THe bank has deducted 9 EMIs each of 8, 567 in the last month from my Savings Account.

ICICI Personal Loan — REGARDING REPAYMENT PRINCIPAL PLUS 3%

Hello Sir/Madam,
I HAVE TAKEN A PERSONNAL LOAN OF 478000/-, YOUR REPRESENTATIVE GAVE ME IN WRITING REGARDING REPAYMENT, THAT IS PRINCIPAL AMOUNT PLUS THREE PERCENT, BUT WHILE I CONTACTED YOUR BANK AND CUSTOMER CARE THEY ARE TELLING TO REPAY THE PRINCIPAL AMOUNT PLUS FIVE PERCENT & SERVICE TAX OF 12.5 PERCENT, PLEASE HELP ME AS SOON AS POSSIBLE, SO I WANT TO REPAY THE PRINCIPAL AMOUNT BY THIS MONTH END.
AND Rs.7500/- deducted in my first EMI for the repayment option for 48 months, HE TOLD THAT THIS AMOUNT will be refunded for the remaining month.
Please help me out as i am in very financial crises, but i am willing to repay all my principal amount.
Dear Sir,

I was used ICICI Credit Card 5 years before and later in 2008 i have settled my card and i got the settlement letter from the representative and i have not got any receipt for the payment made. And Now its almost 3 years later they are troubling for the payment. When i had a conversation with the ICICI Customer Care they said that the money i have paid has not entered in the system.

I showed him the settlement letter and then they are asking for the payment receipt, which they have'nt given to me.

This shows that ICICI Bank doest'nt have better process or system to organise, I dont know why they are playing with public money.

Can anyone suggest how to deal this case.
Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

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