[Resolved]  ICICI Prudential — Autoplay enabled without customer knowledge

Address:

Chennai, Tamil Nadu

Respected Sir,

My self Aribalakrishnan holding a life insurance policy in ICICI Prudential from 08/06/2009 . I am paying my dues on time using online banking. During last payment i used HDFC bank credit card. And my next due data is this month. Today i got a message from ICICI that the amount will credit from your credit card. Its quite shock for me since i never register this featured with them. I have called them and enquired about that they are saying that it will be automatically enable for the customer who are paying their premium through credit card. I have asked them is there any check box are anything like that .. they told that it will done automatically.

I asked them how to disable this feature .. they told that i need to walk to nearest ICICI Prudential bank to submit a hard form..

Its very hard for me to walk to the bank for the things which i wont make any mistake . Its happening for many consumer.

Could you please assist me on this .. So that it wont affect any one in future

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