[Resolved]  ICICIcredit Card — Credit card BLOCKED but getting payment due every month

Flag this messageRE:'ICICICARE=[protected]' Re: Payment due date reminderWednesday, November 12, 2008 9:48 PM
From: "nitin kapoor" <[protected]@yahoo.com>Add sender to Contacts To: "ICICI Bank Customer Care" <customer.[protected]@icicibank.com>Cc: [protected]@icicilombard.comDear Customer Care Team, Kindly let me know do i need to pay? which is not clear from your reply.Further, 1- I have already discussed that ihave cancelled my lombard policy which u need to enquire from Lombard dept.2- If i have already blocked my card in the month march then how come bank can map my policy payment with credit card without giving any intimation.Kindly clarify.

Nitin KapoorAssistant Manager- Territory OperationsNIIT Limitedwww.niit.comMobile: [protected],[protected]

--- On Wed, 11/12/08, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' Re: Payment due date reminder
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Wednesday, November 12, 2008, 9:12 AM

Dear Mr. Kapoor, Further to our telephonic conversation on November 12, 2008 we inform you that the card being blocked as lost but the outstanding balance is due to Lombard and additional charges. We regret the inconvenience caused to you. We inform that the amount is debited in your account towards the Lombard policy. Please coordinate with Lombard for the details or cancellation of the policy. The policy cancellation and refund of the amount is to be processed by Lombard. Once the policy is cancelled, there will not be any further EMI processed in the account. 1) Send a mail to [protected]@icicilombard.com or2) Write to this address: ICICI Lombard General Insurance Company Limited Customer Support, Zenith House, Keshavrao Khadye MargOpp.Race Course, MahalaxmiMumbai - 400034. Sincerely, JayashreeCustomer Service OfficerICICI Bank Limited ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders. Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com CONFIDENTIALITY INFORMATION AND DISCLAIMER:This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank. -----Original Message-----
From: nitin kapoor ([protected]@yahoo.com)
Date: Monday, November 10, 2008 07:20 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Cc: [protected]@icicibank.com ([protected]@icicibank.com)
Subject: Re: Payment due date reminder Dear Sir/Madam, This is in refrence of the bill hat is always show on month on month for my credit card which i have already blocked in the month of march but every month i am getting bill with compound interest... Some facts... 1- firstly it was told me that my icici lombard policy which was mapped to my credit card without taking permission.2- after making it bocked then also every month i am getting bill.3- every month i am taling with the so called manager of credit dpt and he assures me not to pay but next month with interest again i am getting bill. Now i am very much harassed with the transactions to this bank and i am going to file this case with CONSUMER FORUM. Kindly lookinto the same and resolve the same ASAP.
Nitin KapoorAssistant Manager- Territory OperationsNIIT Limitedwww.niit.comMobile: [protected],[protected]

--- On Mon, 11/10/08, Customer Care <customer.[protected]@icicibank.com> wrote:

From: Customer Care <customer.[protected]@icicibank.com>
Subject: Payment due date reminder
To: [protected]@YAHOO.COM
Date: Monday, November 10, 2008, 10:36 AM

Please add customer.[protected]@icicibank.com to white list/safe sender list. Otherwise, your mailbox filter or ISP may stop you from receiving your e-mail statement.



Dear Mr. NITIN KAPOOR

Payment on your ICICI Bank Credit Card account no 4477 XXXX XXXX 7004 is due on 14/11/2008. You may choose to pay the total bill amount of Rs. 2882.2 or the minimum amount of Rs. 1070. Please ignore this message in case your payment is already made.

Regards,
ICICI Bank Credit Cards Team.


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This is a system generated mail. Please do not reply back to this email ID. If you have a query or need any clarification you may:

(1) Log in to your account online and write to us through Accounts Manager,
(2) Visit the 'Email Us' link at www.icicibank.com to send us an e-mail or
(3) Call our 24-hour Customer Care

Discover a new way of paying your Credit Card bills from your bank account anytime anywhere by using ICICI Bank iMobile. GPRS users, SMS iMobile to 56767661. For details, please click here.

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This email message and its attachments may contain confidential, proprietary or legally privileged information and is intended solely for the use of the individual or entity to whom it is addressed. If you have erroneously received this message, please delete it immediately and notify the sender. If you are not the intended recipient of the email message you should not disseminate, distribute or copy this e-mail. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, incomplete or contain viruses and the ICICI Bank accepts no liability for any damage caused by the limitations of the e-mail transmission.

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